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    • https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/Troubleshooting_unresponsive_BMC_on_H610S
      Steps to troubleshoot unresponsive BMC on H610S, when BMC interface cannot be reached or BMC web page cannot be opened.
    • https://kb.netapp.com/on-prem/solidfire/hardware_Kbs/What_to_do_when_a_SolidFire_HCI_storage_compute_node_locks_up_and_needs_to_be_rebooted_via_iDRAC_IPMI_BMC
      Applies to NetApp SolidFire/HCI storage nodes Dell-based Platforms (all "SF" models) Supermicro-based (H300S, H410S, H500S, H700S) Quanta-based (H610S) NetApp Element software version 7.x and above Is...Applies to NetApp SolidFire/HCI storage nodes Dell-based Platforms (all "SF" models) Supermicro-based (H300S, H410S, H500S, H700S) Quanta-based (H610S) NetApp Element software version 7.x and above Issue Node lockup Reboot required Logs required for Engineering Note: This process requires the node's iDRAC/IPMI/BMC to be configured and accessible to the customer or NetApp Support.