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    • Unable to access on-prem GCP connector after successful install
      https://kb.netapp.com/Cloud/BlueXP/Cloud_Manager/Unable_to_access_on-prem_GCP_connector_after_successful_install
      Applies to NetApp Cloud Manager (connector) Google Cloud Platform (GCP) On-Prem connector Issue After the connector software is successfully installed, users cannot access it via http://<SERVER_IP> t...Applies to NetApp Cloud Manager (connector) Google Cloud Platform (GCP) On-Prem connector Issue After the connector software is successfully installed, users cannot access it via http://<SERVER_IP> to finish up the setup.
    • Automated CVO upgrade fails with connect timed out error in GCP environment
      https://kb.netapp.com/Cloud/BlueXP/Cloud_Manager/Automated_CVO_upgrade_fails_with_connect_timed_out_error_in_GCP_environment
      Applies to NetApp Cloud Manager Cloud Volumes ONTAP Google Cloud (GCP) Cloud NAT Issue Trying to upgrade Cloud Volumes ONTAP from Cloud Manager notifications fails with the following error: Cannot upg...Applies to NetApp Cloud Manager Cloud Volumes ONTAP Google Cloud (GCP) Cloud NAT Issue Trying to upgrade Cloud Volumes ONTAP from Cloud Manager notifications fails with the following error: Cannot upgrade system: Error:Request failed: HTTP/1.1 400 Bad Request, Unable to execute HTTP request: Connect to cloud-support-netapp-com-accelerated.s3-accelerate.amazonaws.com:443 [cloud-support-netapp-com-accelerated.s3-accelerate.amazonaws.com/65.9.86.173] failed: connect timed out.
    • QOS Limits causing volume latency in CVS for Google Cloud
      https://kb.netapp.com/Cloud/Cloud_Volumes_Service/QOS_Limits_causing_volume_latency_in_CVS_for_Google_Cloud
      Applies to CVS for Google Cloud Issue High volume latency observed once QOS limits are reached.
    • GCP: Unable to list firewalls in a shared project
      https://kb.netapp.com/Cloud/BlueXP/Cloud_Manager/GCP__Unable_to_list_firewalls_in_a_shared_project
      Applies to NetApp Cloud Manager (Connector) 3.9.8, 3.9.9 Google Cloud Platform (GCP) Shared VPC Issue The Add Connector -Wizzard won`t list any firewalls for a shared VPC. HAR logs clearly show that t...Applies to NetApp Cloud Manager (Connector) 3.9.8, 3.9.9 Google Cloud Platform (GCP) Shared VPC Issue The Add Connector -Wizzard won`t list any firewalls for a shared VPC. HAR logs clearly show that the API call returns the available firewalls in the concerned project/VPC but in the SaaS UI this list is empty:
    • CVO in GCP environment reboots due to heartbeat loss
      https://kb.netapp.com/Cloud/Cloud_Volumes_ONTAP/CVO_in_GCP_environment_reboots_due_to_heartbeat_loss
      Applies to NetApp Cloud Volumes ONTAP (CVO) High Availability (HA) Google Cloud Provider (GCP) Event Management System (EMS) Issue CVO VM reboots unexpectedly EMS logs show the following message: cf_m...Applies to NetApp Cloud Volumes ONTAP (CVO) High Availability (HA) Google Cloud Provider (GCP) Event Management System (EMS) Issue CVO VM reboots unexpectedly EMS logs show the following message: cf_main: cf.fsm.takeover.noheartbeat:ALERT]: Failover monitor: Takeover initiated after no heartbeat was detected from the partner node. GCP log query show compute.instance.hostError and compute.instance.automaticRestart messages