Not able to SSH into the SP or BMC using any account (no response) In the "top" subsection, find the getty process (will be ngetty or agetty depending on ONTAP version) and look for signs of serial po...Not able to SSH into the SP or BMC using any account (no response) In the "top" subsection, find the getty process (will be ngetty or agetty depending on ONTAP version) and look for signs of serial port activity and a possible serial port overload condition (as indicated by high CPU%): In the "top" or "uptime" subsections, look at the values of "load average". The three values highlighted above represent the load averages of the SP over the last 1, 5 and 15 minutes, respectively.