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    • https://kb.netapp.com/on-prem/ontap/Ontap_OS/OS-KBs/AutoSupport_Fails_to_Resolve_Host_due_to_a_misconfigured_service-policy
      Applies to ONTAP 9 Autosupports Issue ASUPs fail to send due to a failure to communicate with DNS on some or all nodes DNS check indicates that the DNS server is down Pinging the DNS IP indicates its ...Applies to ONTAP 9 Autosupports Issue ASUPs fail to send due to a failure to communicate with DNS on some or all nodes DNS check indicates that the DNS server is down Pinging the DNS IP indicates its online Taking the IC LIF offline allows DNS communication
    • https://kb.netapp.com/on-prem/ontap/da/NAS/NAS-KBs/dns_check_results_in_timeout_failure_but_no_dns_issues
      Applies to ONTAP 9 Issue dns check command fails and returns the status Operation timed out dns check -vserver svm1 Name Server Vserver Name Server Status Status Details ------------- --------------- ...Applies to ONTAP 9 Issue dns check command fails and returns the status Operation timed out dns check -vserver svm1 Name Server Vserver Name Server Status Status Details ------------- --------------- ------------ -------------------------- svm1 192.168.2.253 down Operation timed out. svm1 192.168.4.253 down Operation timed out. 2 entries were displayed. Regular DNS operations seem to work fine