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    • Sybase CT-LIBRARY connection error with SnapCenter Creator Plug-in
      https://kb.netapp.com/data-mgmt/SnapCenter/SC_KBs/Sybase_CT-LIBRARY_connection_error_with_SnapCenter_Creator_Plug-in
      Applies to SnapCenter 4.x SnapCenter Sybase Plug-in from the Automation Store Issue Running a backup with a Sybase resource group, fails the ISQL connection as seen in the SYBASE_<job>.log: SCC-00164:...Applies to SnapCenter 4.x SnapCenter Sybase Plug-in from the Automation Store Issue Running a backup with a Sybase resource group, fails the ISQL connection as seen in the SYBASE_<job>.log: SCC-00164: Application quiesce for plug-in [SYBASE] failed with exit code [255] and with error : Msg 4002, Level 14, State 1: Server '<SID>': Login failed. CT-LIBRARY error: ct_connect(): protocol specific layer: external error: The attempt to connect to the server failed.
    • How to update the vCenter Controller asset by using the management node REST API
      https://kb.netapp.com/Legacy/NetApp_HCI/OS/How_to__update_the_vCenter_Controller_asset_by_using_the_management_node_REST_API
      Applies to Management Node (mNode) NetApp HCI monitor NetApp Hybrid Cloud Control (HCC) Description The article explains how to update the vCenter credential and IP address in the Controller asset for...Applies to Management Node (mNode) NetApp HCI monitor NetApp Hybrid Cloud Control (HCC) Description The article explains how to update the vCenter credential and IP address in the Controller asset for vCenter.
    • OnCommand Workflow Automation(WFA) version 5.1 fails to execute workflow after upgrade
      https://kb.netapp.com/Legacy/OnCommand_Suite/OnCommand_Workflow_Automation_WFA_version_5_1_fails_to_execute_workflow_after_upgrade
      Error while executing the snapshot retention workflow- 16:55:03.609 INFO [Hourly Snapshot - ] ***** Workflow Execution Started ***** 16:55:03.624 INFO [Snapshot with retention] ### Command 'Snapshot w...Error while executing the snapshot retention workflow- 16:55:03.609 INFO [Hourly Snapshot - ] ***** Workflow Execution Started ***** 16:55:03.624 INFO [Snapshot with retention] ### Command 'Snapshot with retention' in 'POWER_SHELL' ### 16:56:43.765 ERROR [Snapshot with retention] Command failed for Workflow 'Hourly Snapshot ' with error : '_x0012_', hexadecimal value 0x12, is an invalid character. 16:56:43.765 INFO [Snapshot with retention] ***** Workflow Execution Failed *****
    • Adding SVM Storage fails with error 'Ensure that you enter the correct credentials'
      https://kb.netapp.com/data-mgmt/OTV/VSC_Kbs/Adding_SVM_Storage_fails_with_error_Ensure_that_you_enter_the_correct_credentials
      Applies to ONTAP Tools for VMware (OTV) VMware ONTAP Issue Adding SVM to OTV it fails with error: Error occurred while adding Storage System. Ensure that you enter the correct credentials.
    • Performance collection fails in Active IQ Unified Manager due to 'Illegal character(s) in message header'
      https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/Performance_collection_fails_in_Active_IQ_Unified_Manager_due_to_Illegal_character_s_in_message_header
      2020-05-29 07:31:10,697 WARN [pool-15519-thread-1] c.o.s.a.d.n.a.c.ArchiveFileDownloader (ArchiveFileDownloader.java:231) - 10.61.87.12: Failed downloading archived file:https://<ip_adress>:443/spi/cl...2020-05-29 07:31:10,697 WARN [pool-15519-thread-1] c.o.s.a.d.n.a.c.ArchiveFileDownloader (ArchiveFileDownloader.java:231) - 10.61.87.12: Failed downloading archived file:https://<ip_adress>:443/spi/cluster-node/etc/log/stats/ccma/kernel/opm/001360_003600_1590751220062_02... to path :/var/log/ocie/recording/archiver/<ip_address>/<cluster_node>/001360_003600_1590751220062_0290197.ccma.meta(Illegal character(s) in message header value: Basic aGFzbmFpbjotNGZhWjQ4WngqKiZeZS0ycndNZldXRnFlWHRfYUI1a1Y0…
    • Cloud Data Sense - On-premise ONTAP shares missing
      https://kb.netapp.com/Cloud/BlueXP/Cloud_Data_Sense/Cloud_Data_Sense_-_On-premise_ONTAP_shares_missing
      Applies to Cloud Data Sense Cloud Manager On-premise ONTAP system Issue Cloud Data Sense is missing shares from On-premise ONTAP system.
    • Failed to acquire datasource with error 'Error getting data source credentials' after an upgrade to OnCommand Workflow Automation 5.1
      https://kb.netapp.com/Legacy/OnCommand_Suite/Failed_to_acquire_datasource_with_error_Error_getting_data_source_credentials_after_an_upgrade_to_OnCommand_Workflow_Automation_5_1
      Applies to OnCommand Workflow Automation (WFA) 5.1 Datasource cm_storage and cm_storage_quota Issue Failed to acquire datasource with error Error getting data source credentials after an upgrade to WF...Applies to OnCommand Workflow Automation (WFA) 5.1 Datasource cm_storage and cm_storage_quota Issue Failed to acquire datasource with error Error getting data source credentials after an upgrade to WFA 5.1 The test connectivity under the credentials tab still works
    • Failed to validate credentials
      https://kb.netapp.com/Cloud/BlueXP/Cloud_Manager/Failed_to_validate_credentials
      Applies to Cloud Manager Credentials Cloud Volumes ONTAP (CVO) Amazon Web Services (AWS) Disaster Recovery (DR) Issue When trying to add AWS credentials to a Connector that resides in another region (...Applies to Cloud Manager Credentials Cloud Volumes ONTAP (CVO) Amazon Web Services (AWS) Disaster Recovery (DR) Issue When trying to add AWS credentials to a Connector that resides in another region (DR Connector), getting error: Failed to validate credentials Could not set the AWS assume role ARN. Verify that the ARN is correct and then try again
    • How can I regain access to System Manager after losing the credentials?
      https://kb.netapp.com/Cloud/Cloud_Volumes_ONTAP/How_can_I_regain_access_to_System_Manager_after_losing_the_credentials
      Applies to Cloud Volumes ONTAP (CVO) System Manager Credentials Answer How to reset the Cloud Volumes ONTAP password - System Manager password Additional Information additionalInformation_text
    • Plus sign grayed out in ONTAP Select Deploy when trying to add storage
      https://kb.netapp.com/on-prem/ontap/ontap-select/Select-KBs/Plus_sign_grayed_out_in_ONTAP_Select_Deploy_when_trying_to_add_storage
      Applies to NetApp ONTAP Select Deploy (Deploy) NetApp ONTAP Select (OTS) VMware vSphere VMware ESXi Issue In the Deploy gui, the + sign is grayed out in the Node Details section when trying to add add...Applies to NetApp ONTAP Select Deploy (Deploy) NetApp ONTAP Select (OTS) VMware vSphere VMware ESXi Issue In the Deploy gui, the + sign is grayed out in the Node Details section when trying to add additional storage to a cluster. When hovering over the + sign, a pop-up reveals "Failed to load storage details".
    • Setting SnapCenter credentials on the DAG name fails on IP-less DAG
      https://kb.netapp.com/data-mgmt/SnapCenter/SC_KBs/Setting_SnapCenter_credentials_on_the_DAG_name_fails_on_IP-less_DAG
      SnapCenter Plug-in for Exchange (SCE) 4.x The following command on the SnapCenter Server fails when the DAG name has not IP address in DNS: PS C:\windows\system32> Set-SmHost -HostName <DAG.domain.com...SnapCenter Plug-in for Exchange (SCE) 4.x The following command on the SnapCenter Server fails when the DAG name has not IP address in DNS: PS C:\windows\system32> Set-SmHost -HostName <DAG.domain.com> -CredentialName <credential-name> Set-SmHost : failed to set host in maintenance mode. + Set-SmHost -HostName <DAG.domain.com> -CredentialName <DAG-credential-name> The same error can be observed in the SnapCenter GUI when attempting to place the host in Maintenance Mode