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    • https://kb.netapp.com/Cloud/BlueXP/Cloud_Sync/BlueXP_Copy_and_Sync_relationship_fails_with_Azure_source_or_destination
      Applies to BlueXp Copy and Sync Azure Issue Sync relationships with Azure source or destination fail to start syncing Data broker logs show errors with this description and sync fails to Azure source ...Applies to BlueXp Copy and Sync Azure Issue Sync relationships with Azure source or destination fail to start syncing Data broker logs show errors with this description and sync fails to Azure source or destination RestError: Server failed to authenticate the request. Make sure the value of Authorization header is formed correctly including the signature.
    • https://kb.netapp.com/Cloud/BlueXP/Cloud_Sync/Can_a_relationship_report_for_CloudSync_BlueXP_Copy_and_Sync_be_date_limited%3F
      Applies to CloudSync / BlueXP Copy and Sync Relationship report Answer There is no such option at the time of writing (March 2025) Relationship reports present information about the relationship as of...Applies to CloudSync / BlueXP Copy and Sync Relationship report Answer There is no such option at the time of writing (March 2025) Relationship reports present information about the relationship as of the time of report generation Additional Information additionalInformation_text
    • https://kb.netapp.com/Cloud/BlueXP/Cloud_Sync/Copy_and_Sync_sync_relationship_to_Google_Cloud_bucket_fails_all_objects
      Applies to BlueXP Copy and Sync SMB source Google Cloud Bucket destination Issue Sync relationship that is syncing a SMB source to a Google Cloud Bucket destination starts failing to copy all objects ...Applies to BlueXP Copy and Sync SMB source Google Cloud Bucket destination Issue Sync relationship that is syncing a SMB source to a Google Cloud Bucket destination starts failing to copy all objects when the sync relationship was previously working No changes in BlueXP or Databroker software versioning or configuration Sync starts working again after a few days
    • https://kb.netapp.com/Cloud/BlueXP/Cloud_Sync/Copy_and_Sync_process_slowing_down_with_EHOSTDOWN_and_EAGAIN_errors
      Applies to BlueXP Copy and Sync Issue A BlueXP Copy and Sync relationship runs slow and never to completion Sync relationship hangs at 99% after all files appear to be copied in dashboard EHOSTDOWN AN...Applies to BlueXP Copy and Sync Issue A BlueXP Copy and Sync relationship runs slow and never to completion Sync relationship hangs at 99% after all files appear to be copied in dashboard EHOSTDOWN AND EAGAIN errors are also seen in the Copy and Sync dashboard
    • https://kb.netapp.com/Cloud/BlueXP/Cloud_Sync/How_to_exclude_Windows_system_directories_from_a_sync_relationship
      Applies to BlueXP Copy and Sync CIFS Windows Description A sync relationship has a lot of files in the Windows system directories "System Volume Information" and "$RECYCLE.BIN" that need to be exclude...Applies to BlueXP Copy and Sync CIFS Windows Description A sync relationship has a lot of files in the Windows system directories "System Volume Information" and "$RECYCLE.BIN" that need to be excluded from the copy when the sync runs.
    • https://kb.netapp.com/Cloud/BlueXP/Cloud_Sync/How_to_find_what_Azure_accounts_are_using_BlueXP_Copy_and_Sync_subscriptions
      Applies to BlueXP Copy and Sync Azure Answer BlueXP credentials for Azure are managed in the Azure console Additional Information Learn about Azure credentials and permissions