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    • Failing drive on Element storage node causes drive controller lockup and host disconnects during upgrade
      https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/Failing_drive_on_Element_storage_node_causes_drive_controller_lockup_and_host_disconnects_during_upgrade
      Applies to Element 12.2 Issue Multiple hosts lost connection to a SolidFire cluster during an upgraded when one drive failure caused the mpt3sas controller to reset.
    • Element upgrade fails when primary slice cannot move off of node because secondary does not exist
      https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/Element_upgrade_fails_when_primary_slice_cannot_move_off_of_node_because_secondary_does_not_exist
      The upgrade of a node running Element software cannot proceed if all the primary slices cannot be moved to their secondary slice hosted on a different node. sfinstall[20600]: Not moving slice: slice_i...The upgrade of a node running Element software cannot proceed if all the primary slices cannot be moved to their secondary slice hosted on a different node. sfinstall[20600]: Not moving slice: slice_id: 23623 primary: 50 live_secondaries: [] db_version: 24 unknown_state: True sfinstall[20600]: Unable to move all primaries, 1 unhealthy volumes.sfinstall[20600]: Please rerun the upgrade script and if the issue persists contact your technical support engineer.
    • NLF file gives error when applying in ONTAP 9.9.1
      https://kb.netapp.com/on-prem/ontap/Ontap_OS/OS-KBs/NLF_file_gives_error_when_applying_in_ONTAP_9.9.1
      Applies to ONTAP 9.9.1 and below NetApp License File (NLF) New Installation ONTAP Downgrade Issue Error when applying NLF file in pre-ONTAP 9.10.1 GUI Example:
    • Node offline with Management controller unavailable errors in SEL
      https://kb.netapp.com/Legacy/NetApp_HCI/Hardware/Node_offline_with_Management_controller_unavailable_errors_in_SEL
      Applies to NetApp H610S storage node System Event Log (SEL) Issue Node goes offline with Management controller unavailable errors found in System Event Log (SEL): SEL Record ID : 004b Record Type : 02...Applies to NetApp H610S storage node System Event Log (SEL) Issue Node goes offline with Management controller unavailable errors found in System Event Log (SEL): SEL Record ID : 004b Record Type : 02 Timestamp : 08/26/2020 18:45:09 Generator ID : 0020 EvM Revision : 04 Sensor Type : Management Subsystem Health Sensor Number : 8f Event Type : Sensor-specific Discrete Event Direction : Deassertion Event Event Data : 03ffff Description : Management controller unavailable
    • Repeating 'Service sfvasa is not running' error on several nodes
      https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/Repeating_Service_sfvasa_is_not_running_error_on_several_nodes
      Applies to NetApp Element Software 12.X NetApp SF-series NetApp H-series Issue The following alert repeats in NetApp SolidFire Active IQ and in the Cluster UI: Service sfvasa is not running
    • Internal drives mismatch error during RTFI of SF series node
      https://kb.netapp.com/on-prem/solidfire/hardware_Kbs/Internal_drives_mismatch_error_during_RTFI_of_SF_series_node
      Applies to Legacy SF Series storage nodes running Element Software 9.x SF2405 SF4805 SF9605 Issue During RTFI the following message appears: [NUM_DRIVES_INTERNAL] mismatch -- actual=[1] == expect][2] ...Applies to Legacy SF Series storage nodes running Element Software 9.x SF2405 SF4805 SF9605 Issue During RTFI the following message appears: [NUM_DRIVES_INTERNAL] mismatch -- actual=[1] == expect][2] For Example: