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    • Can SMTP-S be enabled in OnCommand Unified Manager 5.x?
      https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/Can_SMTP_S_be_enabled_in_OnCommand_Unified_Manager_5_x
      Applies to OnCommand Unified Manager 5.x (DFM) Port 25 is the default SMTP port used by DataFabric Manager Server to send emails for alarms and cannot be customized. Since to send secure SMTPs is used...Applies to OnCommand Unified Manager 5.x (DFM) Port 25 is the default SMTP port used by DataFabric Manager Server to send emails for alarms and cannot be customized. Since to send secure SMTPs is used port 465, it is not possible to enable SMTP-S in DFM. To enable SMTP-S, eventually, it will be necessary to switch over from 7-Mode to CDOT as CDOT clusters will use Active IQ Unified Manager, which allows SMTP port customization. See also documentation: Required ports for the Core Package
    • Frequent monitoring of switches through CLI scripting on Brocade SAN switches
      https://kb.netapp.com/Cloud/BlueXP/DII/Frequent_monitoring_of_switches_through_CLI_scripting_on_Brocade_SAN_switches
      Applies to Cloud Insights OnCommand Insight (OCI) Brocade SAN switches Issue The switch will become unusable if the compact flash fails. The switch may hang, fault or fail to come back online after a ...Applies to Cloud Insights OnCommand Insight (OCI) Brocade SAN switches Issue The switch will become unusable if the compact flash fails. The switch may hang, fault or fail to come back online after a firmware upgrade or other operation that requires use of the compact flash. Failure to boot Loss of console access
    • How to review API calls for ONTAP System Manager using browser developer console
      https://kb.netapp.com/on-prem/ontap/DM/System_Manager/SM-KBs/How_to_review_API_calls_for_ONTAP_System_Manager_using_browser_developer_console
      Applies to ONTAP System Manager, OnCommand System Manager Google Chrome Mozilla Firefox Description A common way to review issues seen on the UI of ONTAP System Manager requires studying the API heade...Applies to ONTAP System Manager, OnCommand System Manager Google Chrome Mozilla Firefox Description A common way to review issues seen on the UI of ONTAP System Manager requires studying the API headers and responses between the cluster web application and the browser. Note: ONTAP System manager (New Experience || SM.NEXT) . Uses REST API calls, with JSON formatted responses. OnCommand System manager (Classical). Uses Zephyr API (ZAPI) calls, with XML formatted responses.
    • Cannot turn on/off the Snapshot visibility in ONTAP System Manager
      https://kb.netapp.com/on-prem/ontap/DM/System_Manager/SM-KBs/Cannot_turn_on_off_the_Snapshot_visibility_in_ONTAP_System_Manager
      Applies to System Manager 9.7 New UI. ONTAP System Manager 9.8 ONTAP System Manager 9.9 Issue Unable to turn on or off the Snapshot visibility within System Manager after upgrading ONTAP to 9.8
    • ONTAP System Manager fails to create volume or migrate a volume due to Resource Allocation settings
      https://kb.netapp.com/on-prem/ontap/DM/System_Manager/SM-KBs/ONTAP_System_Manager_fails_to_create_volume_or_migrate_a_volume_due_to_Resource_Allocation_settings
      Applies to ONTAP System Manager 9.7 ONTAP System Manager 9.8 and later Issue While creating a volume ONTAP System Manager encounters the following error: ONTAP API Failed: Cannot create volume. Reason...Applies to ONTAP System Manager 9.7 ONTAP System Manager 9.8 and later Issue While creating a volume ONTAP System Manager encounters the following error: ONTAP API Failed: Cannot create volume. Reason: aggregate aggr1 is not in aggr-list of Vserver vserver1 When attempting to migrate a volume from one aggregate to another, the desired destination aggregate is not selectable.
    • What is Fast IO Timeout in the major event log ?
      https://kb.netapp.com/on-prem/E-Series/SANtricity-OS-KBs/What_is_Fast_IO_Timeout_in_the_major_event_log
      Applies to NetApp StorageGRID NetApp E-Series E2800 & EF280 E5400 & EF540 E5500 & EF550 SANtricity Rev 11.x A Fast IO Timeout is logged when a drive’s response time to a fast flagged READ, sent to the...Applies to NetApp StorageGRID NetApp E-Series E2800 & EF280 E5400 & EF540 E5500 & EF550 SANtricity Rev 11.x A Fast IO Timeout is logged when a drive’s response time to a fast flagged READ, sent to the array from a host exceeds the Controller Firmware’s 'fastIOTimeout' value threshold. When a Fast IO Timeout occurs, the drive is placed on probation for up to 60 seconds or until the next READ or WRITE completes Events can be seen in the major event log ( MEL ) with text including, for Solution
    • OnTap and CyberArk integration
      https://kb.netapp.com/on-prem/ontap/Ontap_OS/OS-KBs/OnTap_and_CyberArk_integration
      Applies to Ontap CyberArk Issue Is CyberArk integration supported by NetApp Support?
    • System Manager does not show volumes created before ONTAP 9.7
      https://kb.netapp.com/on-prem/ontap/DM/System_Manager/SM-KBs/System_Manager_does_not_show_volumes_created_before_ONTAP_9.7
      Applies to ONTAP System Manager 9.7 or later Volumes created before ONTAP 9.7 REST API /api/storage/volumes Capability DATA_ONTAP.9.6.0 disabled Issue System Manager does not show volumes created befo...Applies to ONTAP System Manager 9.7 or later Volumes created before ONTAP 9.7 REST API /api/storage/volumes Capability DATA_ONTAP.9.6.0 disabled Issue System Manager does not show volumes created before or after upgrade to ONTAP 9.7 volume show command shows all the volumes In the case of ONTAP 9.7, System Manager Classic Version shows all the volumes
    • Cluster discovery failed in Active IQ Unified Manager due to invalid login credentials
      https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/Cluster_discovery_failed_in_Active_IQ_Unified_Manager_due_to_invalid_login_credentials
      Applies to Active IQ Unified Manager (AIQUM) 9.6+ Issue Cluster discovery failed When the cluster is rediscovered it fails for reason: Failure Reason: Monitoring refresh job ID 898fb0403f31547e:-7a55b...Applies to Active IQ Unified Manager (AIQUM) 9.6+ Issue Cluster discovery failed When the cluster is rediscovered it fails for reason: Failure Reason: Monitoring refresh job ID 898fb0403f31547e:-7a55bc90:1785eeb8e47:-7fca for object 'xxxxxxx' completed unsuccessfully (Status: FAILED). Web interface could display a message on the dashboard: "Cluster discovery failed. Rediscover the cluster after resolving the issue"
    • AIQUM fails to start the acquisition service with error "Failed to start acquisition - Failed to load certificates" and webUI issues
      https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/AIQUM_acquisition_fails_with_error_Failed_to_start_acquisition-Failed_to_load_certificates
      Error received when trying to start the NetApp Active IQ Acquisition Service ERROR [WrapperStartStopAppMain] c.o.s.a.f.Main (Main.java:66) - Main - failed to start services: Failed to start acquisitio...Error received when trying to start the NetApp Active IQ Acquisition Service ERROR [WrapperStartStopAppMain] c.o.s.a.f.Main (Main.java:66) - Main - failed to start services: Failed to start acquisition - Failed to load certificates java.io.IOException: DerInputStream.getLength(): lengthTag=109, too big 2021-03-08 17:44:44,586 ERROR [main] c.o.s.a.f.Main (Main.java:162) - Main - Failed to start acquisition - Failed to load certificates java.io.IOException: Short read of DER length
    • How to tackle common issues with trying to upload image into System Manager
      https://kb.netapp.com/on-prem/ontap/DM/System_Manager/SM-KBs/How_to_tackle_common_issues_with_trying_to_upload_image_into_System_Manager
      Applies to OnCommand System Manager Ontap System manager Description Different failures that can occur while attempting to upload image into System Manager and System Manager upgrade failures.