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    • https://kb.netapp.com/on-prem/ontap/da/NAS/NAS-KBs/Error__Nblade_vscanConnInvalidUser_however_ServerProtect_and_ONTAP_AV_Connector_service_usernames_match_privileged_user_in_ONTAP
      Applies to ONTAP 9 TrendMicro ServerProtect™ Issue EMS Error: Nblade.vscanConnInvalidUser:notice: For Vserver "Vserver-test", the vscan connection request coming from client "10.10.10.10" is rejected ...Applies to ONTAP 9 TrendMicro ServerProtect™ Issue EMS Error: Nblade.vscanConnInvalidUser:notice: For Vserver "Vserver-test", the vscan connection request coming from client "10.10.10.10" is rejected because the logged-in user "NETAPP\AVScanUsr" is not configured in any of the Vserver active scanner pools. Checking TrendMicro ServerProtect™ and ONTAP AV Connector service usernames show that they match the privileged user in the active scanner pool.
    • https://kb.netapp.com/on-prem/ontap/da/NAS/NAS-KBs/VSCAN_server_is_disconnected_along_with_Nblade.vscanNoScannerConn_in_EMS
      Applies to ONTAP 9.8 and later Vscan ONTAP AV Connector 1.0.3 Issue Vscan scanner is disconnected along with "Nblade.vscanNoRegdScanner" and "Nblade.vscanNoScannerConn" in EMS log Thu Mar 25 10:58:55 ...Applies to ONTAP 9.8 and later Vscan ONTAP AV Connector 1.0.3 Issue Vscan scanner is disconnected along with "Nblade.vscanNoRegdScanner" and "Nblade.vscanNoScannerConn" in EMS log Thu Mar 25 10:58:55 CET [NAS-01: NwkThd_00: Nblade.vscanNoRegdScanner:error]: params: {'vserverId': '10', 'scannerIp': '10.10.10.145'} Thu Mar 25 10:58:55 CET EMERGENCY Nblade.vscanNoScannerConn: Vserver "svm1" has no virus scanner connection.