Applies to ONTAP 9 Vscan TrendMicro Trellix/ENSSP (optional) Issue Vscan servers show disconnected with reason remote-closed ONTAP AV connector connects to ONTAP Vscan LIFs with no errors. Device conf...Applies to ONTAP 9 Vscan TrendMicro Trellix/ENSSP (optional) Issue Vscan servers show disconnected with reason remote-closed ONTAP AV connector connects to ONTAP Vscan LIFs with no errors. Device configuration in TrendMicro scan server shows offline
CIFS access becomes very slow under heavy vscan workloads, particularly after running an on-demand vscan. The following message appears when a CIFS operation times out because it couldn't be completed...CIFS access becomes very slow under heavy vscan workloads, particularly after running an on-demand vscan. The following message appears when a CIFS operation times out because it couldn't be completed within 40 seconds. The AV Connector queue: scanner_stats_pct_input_queue_avg is keeping a high usage (over 90%) even the on-demand vscan is stopped and vscan workloads are getting decreasing. request request request queue queue Complete Number of
Applies to ONTAP 9 ONTAP AV connector 1.0.6.0 Trend Server Protect Issue The ONTAP Antivirus connector shows high resource utilization in Resource Manager, may crash and has to be restarted Note: If t...Applies to ONTAP 9 ONTAP AV connector 1.0.6.0 Trend Server Protect Issue The ONTAP Antivirus connector shows high resource utilization in Resource Manager, may crash and has to be restarted Note: If the ontapavc.exe service is no longer starting, a re-installation can fix the problem as a temporary workaround The ONTAP Antivirus connector log shows increasing number of expired entries in verbose logging: 2023-09-01T07:27:09.000189Z Total number of expired entries: 123
