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    • Failed to lookup VCS size error while running rebalance-data script on StorageGRID
      https://kb.netapp.com/hybrid/StorageGRID/Maintenance/Failed_to_lookup_VCS_size_error_while_running_rebalance-data_script_on_StorageGRID
      Applies to StorageGRID 11.5 and above Issue During the "Looking up EC data distribution" phase of the script, one of more nodes alert: Looking up EC data distribution: Failed to lookup VCS size inform...Applies to StorageGRID 11.5 and above Issue During the "Looking up EC data distribution" phase of the script, one of more nodes alert: Looking up EC data distribution: Failed to lookup VCS size information for VCS <VCS_ID> from node <NODE_IP> . Result: 500. Looking up EC data distribution: 1 % Looking up EC data distribution: 2 %
    • StorageGRID Erasure coding rebalance procedure is progressing too slow
      https://kb.netapp.com/hybrid/StorageGRID/Performance/StorageGRID_Erasure_coding_rebalance_procedure_is_progressing_too_slow
      Applies to StorageGRID 11.5 Erasure Coding (EC) Issue Poor performance during EC rebalance procedure.
    • StorageGRID "rebalance-data" Command Loops Asking for Provisioning Passphrase
      https://kb.netapp.com/hybrid/StorageGRID/Maintenance/StorageGRID_rebalance_data_Command_Loops_Asking_for_Provisioning_Passphrase
      Applies to StorageGrid 11.5 Issue The rebalance-data command asks for the Provisioning Passphrase and runs in a continuous loop.
    • How to manage legacy Compliant buckets in StorageGRID 11.5
      https://kb.netapp.com/hybrid/StorageGRID/Object_Mgmt/How_to_manage_legacy_Compliant_buckets_in_StorageGRID_11.5
      Because the S3 Object Lock feature conforms to Amazon S3 requirements, it deprecates the proprietary StorageGRID Compliance feature, which is now referred to as the “legacy Compliance feature.” Compli...Because the S3 Object Lock feature conforms to Amazon S3 requirements, it deprecates the proprietary StorageGRID Compliance feature, which is now referred to as the “legacy Compliance feature.” Compliant ILM rules and ILM policies function the same for objects in legacy Compliant buckets as they do for S3 Object Lock objects in buckets with S3 Object Lock enabled.
    • StorageGRID EC data becomes unavailable under high chunk service load
      https://kb.netapp.com/hybrid/StorageGRID/Alerts/StorageGRID_EC_data_becomes_unavailable_under_high_chunk_service_load
      Applies to NetApp StorageGRID 11.4.0.4 NetApp StorageGRID 11.4.0.5 NetApp StorageGRID 11.5.0.0 Issue High EC workloads can incorrectly mark an EC object as lost Reads will return "NoSuchKey" error for...Applies to NetApp StorageGRID 11.4.0.4 NetApp StorageGRID 11.4.0.5 NetApp StorageGRID 11.5.0.0 Issue High EC workloads can incorrectly mark an EC object as lost Reads will return "NoSuchKey" error for that object An Object Lost alert is triggered
    • StorageGRID How to troubleshoot unauthorized S3 operations
      https://kb.netapp.com/hybrid/StorageGRID/Object_Mgmt/StorageGRID_How_to_troubleshoot_unauthorized_S3_operations
      Applies to StorageGRID 11.5.x Description How to troubleshoot unauthorized S3 operations
    • StorageGRID 11.5 software upgrade resolution guide
      https://kb.netapp.com/hybrid/StorageGRID/Maintenance/StorageGRID_11.5_software_upgrade_resolution_guide
      This Resolution Guide provides an overview of known issues that might be encountered during StorageGRID 11.5 software upgrades and, the related solutions to these known issues.
    • StorageGRID upgrade to 11.5 fails at Final Upgrade Steps
      https://kb.netapp.com/hybrid/StorageGRID/Maintenance/StorageGRID_upgrade_to_11.5_fails_at_Final_Upgrade_Steps
      [2021-06-21T06:57:09.661687 #13465] ERROR -- gdu-server: key: "upgrade.final_steps_failure", options: {:details=>"Error while running spreaper resume-repair all: # Resuming a repair run with id: d9609...[2021-06-21T06:57:09.661687 #13465] ERROR -- gdu-server: key: "upgrade.final_steps_failure", options: {:details=>"Error while running spreaper resume-repair all: # Resuming a repair run with id: d9609c50-c5b2-11eb-b0cd-41513bb035d3\n# Run 'd9609c50-c5b2-11eb-b0cd-41513bb035d3' resumed\n# Resuming a repair run with id: 87bd0dd0-c705-11eb-b1ff-d9683299cfba\n# Run '87bd0dd0-c705-11eb-b1ff-d9683299cfba' resumed\n# Resuming a repair run with id: 87e926e0-c705-11eb-85c3-49a7b425cffc\nrepair unit alre…
    • StorageGRID rebalance-data script fails with requested rebalance operation failed
      https://kb.netapp.com/hybrid/StorageGRID/Object_Mgmt/StorageGRID__rebalance-data_script_fails_with_requested_rebalance_operation_failed
      rebalance-data script fails with exception Non-consecutive index encountered​​​​​​​ bundle: 'SGDS', index: 1, next_new_index: 33 (Bycast::StorageGRID::AttributeBundle::Error) from /usr/local/sbin/ec-r...rebalance-data script fails with exception Non-consecutive index encountered​​​​​​​ bundle: 'SGDS', index: 1, next_new_index: 33 (Bycast::StorageGRID::AttributeBundle::Error) from /usr/local/sbin/ec-rebalance.rb:730:in `block (3 levels) in from /usr/local/sbin/ec-rebalance.rb:728:in `block (2 levels) in from /var/lib/gems/2.5.0/gems/cassandra-driver-3.2.2/lib/cassandra/result.rb:151:in `each' Requested rebalance operation failed. Failed to generate site rebalancing recommendation