This article details what information needs to be collected in order to open a Support case for Performance troubleshooting related to SAN. Additionally, in a SAN environment, the component causing th...This article details what information needs to be collected in order to open a Support case for Performance troubleshooting related to SAN. Additionally, in a SAN environment, the component causing the issue could be on the host or the fabric/network as well as the storage so it is important to keep in mind that the storage may not be the only component that needs investigating.