Search

Serial port is not responding
https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/Serial_port_is_not_responding
Applies to FAS2700 Issue Serial port is not responding The same serial cable works for partner node
System Console session via the Service Processor corrupted by serial console port
https://kb.netapp.com/Legacy/ONTAP/7Mode/System_Console_session_via_the_Service_Processor_corrupted_by_serial_console_port
â–’Files /cfcard/x86_64/freebsd/image2/VERSION and /var/VERSION differ Waiting for PIDS: /usr/sbin/rpcbind 908wâ–’â–’wâ–’â–’â–’â–’w{â–’â–’â–’wâ–’â–’â–’{â–’â–’â–’â–’â–’{â–’â–’â–’â...â–’Files /cfcard/x86_64/freebsd/image2/VERSION and /var/VERSION differ Waiting for PIDS: /usr/sbin/rpcbind 908wâ–’â–’wâ–’â–’â–’â–’w{â–’â–’â–’wâ–’â–’â–’{â–’â–’â–’â–’â–’{â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’wâ–’wâ–’â–’â–’â–’â–’â–’â–’â–’â–’â–’{â–’â–’â–’{â–’â–’â–’â–’â–’â–’{â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’{â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–’â–…
Which serial/console cable can be used for HCI/SF products?
https://kb.netapp.com/Legacy/NetApp_HCI/OS/Which_serial_console_cable_can_be_used_for_HCI_SF_products
Applies to NetApp H-series nodes NetApp SolidFire SF-Series nodes Answer SolidFire SF-Series and H-series nodes nodes do not support any functionality through a node’s RS-232 serial port and don’t hav...Applies to NetApp H-series nodes NetApp SolidFire SF-Series nodes Answer SolidFire SF-Series and H-series nodes nodes do not support any functionality through a node’s RS-232 serial port and don’t have serial consoles like the other products do. So no serial consoles cables are available for these models. Onboard VGA port for a monitor and USB port for a keyboard can be used for deployment purposes. Additional Information additionalInformation_text
Console cable only attached to the node may cause health alerts, prevent SP access and prevent failover
https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/Console_cable_only_attached_to_the_node_may_cause_health_alerts_prevent_SP_access_and_prevent_failover
Not able to SSH into the SP or BMC using any account (no response) In the "top" subsection, find the getty process (will be ngetty or agetty depending on ONTAP version) and look for signs of serial po...Not able to SSH into the SP or BMC using any account (no response) In the "top" subsection, find the getty process (will be ngetty or agetty depending on ONTAP version) and look for signs of serial port activity and a possible serial port overload condition (as indicated by high CPU%): In the "top" or "uptime" subsections, look at the values of "load average". The three values highlighted above represent the load averages of the SP over the last 1, 5 and 15 minutes, respectively.
What baud rate do NetApp controller serial console connections support?
https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/What_baud_rate_do_NetApp_controller_serial_console_connections_support
ONTAP platforms support 9600 or 115200 baud rates depending on the platform model. All new NetApp controllers operate at 115200 baud 1 . The change was first made on the FAS8200 and AFF A300 platforms...ONTAP platforms support 9600 or 115200 baud rates depending on the platform model. All new NetApp controllers operate at 115200 baud 1 . The change was first made on the FAS8200 and AFF A300 platforms in BIOS release 10.0 The speed is hard-coded into the BIOS of the motherboard Refer to HWU to locate the console port and confirm the Baud rate for your specific platform The following is a collection of Knowledge articles that will assist you in finding your resolution.