Skip to main content
NetApp Knowledge Base

Search

  • Filter results by:
    • View attachments
    Searching in
    About 2 results
    • SSM service falsely reporting unresponsive in StorageGRID GUI
      https://kb.netapp.com/hybrid/StorageGRID/Alerts/SSM_service_falsely_reporting_unresponsive_in_StorageGRID_GUI
      Applies to NetApp StorageGRID Service System Manager (SSM) Issue SSM service reported as unresponsive in GRID GUI while service is running when checking via storagegrid-status on the affected storage ...Applies to NetApp StorageGRID Service System Manager (SSM) Issue SSM service reported as unresponsive in GRID GUI while service is running when checking via storagegrid-status on the affected storage node
    • StorageGRID hotfix upgrade stuck and unable to communicate with node due to unresponsive services: ssm
      https://kb.netapp.com/hybrid/StorageGRID/Maintenance/StorageGRID_hotfix_upgrade_stuck_and_unable_to_communicate_with_node_due_to_unresponsive_services__ssm
      ERROR -- gdu-server: #<Bycast::Tasks::GduServer::SoftwareUpdate::LocalizedError: key: "software_update.error", options: {:type=>"StorageGRID hotfix", :reason=>"Failed to apply the update to one or mor...ERROR -- gdu-server: #<Bycast::Tasks::GduServer::SoftwareUpdate::LocalizedError: key: "software_update.error", options: {:type=>"StorageGRID hotfix", :reason=>"Failed to apply the update to one or more nodes"} > WARN -- gdu-server: [{"action":"Software Update","message":"","key":"software_update.error","options":{"type":"StorageGRID hotfix","reason":"Failed to apply the update to one or more nodes","developer_message":"Failure occurred during Software Update"},"status":1}]