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    • https://kb.netapp.com/on-prem/E-Series/Management-Apps-KBs/Unable_to_collect_E-Series_support_data_from_SMcli_client_but_able_to_collect_from_SANtricity_Storage_Manager
      When executed the below SMcli command using storage array name to save the storage array profile, getting the below error message. SMcli -S -k -n NODE_NAME -u admin -P PATH_TO_PASSWORD_FILE -c "save s...When executed the below SMcli command using storage array name to save the storage array profile, getting the below error message. SMcli -S -k -n NODE_NAME -u admin -P PATH_TO_PASSWORD_FILE -c "save storageArray supportData file=\"supportdata.7z\" force=TRUE;" Unable to open the specified file. Please make sure this file has its read and write permissions enabled and is not being exclusively used by another application. The command at line 1 that caused the error is: