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    • https://kb.netapp.com/data-mgmt/SnapCenter/SC_KBs/The_SnapCenter_Plug-in_for_Oracle_does_not_backup_oracle_home_when_coming_from_SMSAP
      Migrating from SnapManager for SAP (SMSAP) to SnapCenter fails to include the copy of the control files and undo logs used by SAP: /oracle/<SID> - oracle home, mounted on a NetApp volume orahome, no l...Migrating from SnapManager for SAP (SMSAP) to SnapCenter fails to include the copy of the control files and undo logs used by SAP: /oracle/<SID> - oracle home, mounted on a NetApp volume orahome, no longer keeps a copy of the control files The copy of the Oracle control files for SAP usage, within the orahome mounted volume /oracle/<SID>/sapdata - oracle database/tablespaces with its own mount on NetApp storage oradata, included in a snapshot by SCO
    • https://kb.netapp.com/data-mgmt/SnapCenter/SC_KBs/How_to_set_up_DB2_storage_for_the_SnapCenter_DB2_Plug-in_for_recoverable_restores
      Applies to SnapCenter 4.0 and higher SnapCenter Creator Plug-in for DB2 Description It's important to setup the storage mounts correctly for snapshot backups, so that recovery after restore doesn't po...Applies to SnapCenter 4.0 and higher SnapCenter Creator Plug-in for DB2 Description It's important to setup the storage mounts correctly for snapshot backups, so that recovery after restore doesn't pose problems
    • https://kb.netapp.com/Legacy/SnapManager/SnapManager_for_Oracle_clone_fails_with_error__online_backup_of_file_1_needs_more_recovery_to_be_consistent
      Applies to SnapManager for Oracle(SMO) SnapManager for SAP (SMSAP) Issue An attempt to create a clone fails with the following error: Cannot perform operation: Clone Create. Root cause: ORACLE-00001: ...Applies to SnapManager for Oracle(SMO) SnapManager for SAP (SMSAP) Issue An attempt to create a clone fails with the following error: Cannot perform operation: Clone Create. Root cause: ORACLE-00001: Error executing SQL: [ALTER DATABASE OPEN RESETLOGS;]. The command returned: ORA-01195: online backup of file 1 needs more recovery to be consistent
    • https://kb.netapp.com/Support/csm-sam/Why_does_a_FAS2650_show_as_FlexArray_solution_in_SAP
      Applies to FAS/AFF system SAP IB Record "FlexArray" solution in SAP Answer SAP will show a Solution: FlexArray for a FAS2650 due to V-Series protocol being bundled in a booking. To remove this open a ...Applies to FAS/AFF system SAP IB Record "FlexArray" solution in SAP Answer SAP will show a Solution: FlexArray for a FAS2650 due to V-Series protocol being bundled in a booking. To remove this open a non-technical ticket. Additional Information additionalInformation_text
    • https://kb.netapp.com/Support/csm-sam/How_To_P1_case_SMS_Notifications_US_Only
      Applies to SAMs/CTAMs using US based cell/mobile phone providers. Description Recent changes to spam regulations may result in the disruption of direct to carrier email SMS notifications. NetApp now u...Applies to SAMs/CTAMs using US based cell/mobile phone providers. Description Recent changes to spam regulations may result in the disruption of direct to carrier email SMS notifications. NetApp now uses Enterprise Messaging (EMAG) provided by Verizon to route SMS notifications. Direct to carrier may still be used but notification emails from support@netapp.com may be unreliably delivered.
    • https://kb.netapp.com/Support/csm-sam/How_To_P1_case_SMS_Notifications_ANZ_Only
      Applies to SAMs/CTAMs using Australian based cell/mobile phone providers. Description Unlike other countries, Australian cell/mobile providers generally lack an email SMS gateway service for customers...Applies to SAMs/CTAMs using Australian based cell/mobile phone providers. Description Unlike other countries, Australian cell/mobile providers generally lack an email SMS gateway service for customers except as part of a paid company service. NetApp has purchased this service from Hutch/Vodafone/TPG with per message charges billed directly to NetApp.