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    • ONTAP Select instance listed offline in ONTAP Select Deploy
      https://kb.netapp.com/on-prem/ontap/ontap-select/Select-KBs/ONTAP_Select_instance_listed_offline_in_ONTAP_Select_Deploy
      Applies to ONTAP Select Deploy ONTAP Select 9 Kernel-based Virtual Machine (KVM) Issue ONTAP select instance installed on KVM is booted and accessible, however ONTAP Select Deploy displays the instanc...Applies to ONTAP Select Deploy ONTAP Select 9 Kernel-based Virtual Machine (KVM) Issue ONTAP select instance installed on KVM is booted and accessible, however ONTAP Select Deploy displays the instance as "offline". (ONTAPdeploy) node show -cluster-name appliance | Name | IP | State | | appliance-01 | - | offline | +-----------------+----+------------+
    • Error : Can't find label CLENUP at /opt/netapp/lib/DVADMIN/VM.pm
      https://kb.netapp.com/on-prem/ontap/ontap-select/Select-KBs/Error___Can_t_find_label_CLENUP_at_opt_netapp_lib_DVADMIN_VM_pm
      Applies to ONTAP Select deployment failed with the following error message : Reason: Can't find label CLENUP at /opt/netapp/lib/DVADMIN/VM.pm How to verify In order to confirm the issue please check t...Applies to ONTAP Select deployment failed with the following error message : Reason: Can't find label CLENUP at /opt/netapp/lib/DVADMIN/VM.pm How to verify In order to confirm the issue please check the VMware logs under the esxiadmin.log.tgz for the following message: [INFO] [Util::error_handler] Permission to perform the operation - Virtual Appliance Create is denied. Reason: NoPermissionFault : Permission to perform this operation was denied. Privilege missing at Datacenter level.
    • "Error retrieving Host information" while loading ESXi details in ONTAP Deploy
      https://kb.netapp.com/on-prem/ontap/ontap-select/Select-KBs/Error_retrieving_Host_information_while_loading_ESXi_details_in_ONTAP_Deploy
      Applies to NetApp ONTAP Select Deploy ONTAP ESXi Issue When reviewing the ONTAP Select Deploy UI, under the Hypervisors Hosts page, the following error is seen: Error retrieving Host information
    • Node storage pool refresh fails after ONTAP Select Deploy and cluster upgrade
      https://kb.netapp.com/on-prem/ontap/ontap-select/Select-KBs/Node_storage_pool_refresh_fails_after_ONTAP_Select_Deploy_and_cluster_upgrade
      After an ONTAP Select Deploy and cluster upgrade, an attempt to refresh the cluster via the CLI fails with the following messages: When clicking on the Hypervisor Hosts tab in the Deploy GUI, it displ...After an ONTAP Select Deploy and cluster upgrade, an attempt to refresh the cluster via the CLI fails with the following messages: When clicking on the Hypervisor Hosts tab in the Deploy GUI, it displays a message that the hosts were not found and shows the following: When running the ‘host remove’ command to remove and re-add the host(s), you receive the following: NetApp ONTAP Select Deploy, cluster nodes, and ESXi hosts were migrated to a new VMware vCenter server in a different domain.
    • ONTAP Select: Deploy upgrade fails with "Failed to stop scst.service: Unit scst.service not loaded" error
      https://kb.netapp.com/on-prem/ontap/ontap-select/Select-KBs/ONTAP_Select_Deploy_upgrade_failed_with_error__Deploy_upgrade_failed
      During the upgrade of ONTAP Select Deploy upgrade fails with the following error: [2020-10-09 07:20:25] Failed to stop scst.service: Unit scst.service not loaded. [2020-10-09 07:20:25] Failed to disab...During the upgrade of ONTAP Select Deploy upgrade fails with the following error: [2020-10-09 07:20:25] Failed to stop scst.service: Unit scst.service not loaded. [2020-10-09 07:20:25] Failed to disable unit: No such file or directory Recovery of deploy from backup also fails as backup is corrupt or backup password unknown or deploy backup is unavailable: [Request 13 (failure)]: Job failed with error. <SDOTAdminError(key="ConfigurationRestoreErr", message="Configuration restore failed.
    • ONTAP Select: Can Deploy appliance be recovered without a configuration backup?
      https://kb.netapp.com/on-prem/ontap/ontap-select/Select-KBs/ONTAP_Select__Can_Deploy_appliance_be_recovered_without_a_configuration_backup
      Applies to NetApp ONTAP Select (OTS) NetApp ONTAP Select Deploy Answer No, without a configuration backup there is no supported way to recover a deploy appliance Managing existing ONTAP Select cluster...Applies to NetApp ONTAP Select (OTS) NetApp ONTAP Select Deploy Answer No, without a configuration backup there is no supported way to recover a deploy appliance Managing existing ONTAP Select clusters is possible only if deploy appliance was recreated with the configuration backup Additional Information Recovering the Deploy utility for a two-node cluster
    • An error occurred while trying to find preexisting virtual interfaces
      https://kb.netapp.com/on-prem/ontap/ontap-select/Select-KBs/An_error_occurred_while_trying_to_find_preexisting_virtual_interfaces
      Applies to ONTAP Select (OTS) ONTAP Select Deploy (Deploy) An initial Select deployment fails with error: Suggestion: An error occurred while trying to find preexisting virtual interfaces on port grou...Applies to ONTAP Select (OTS) ONTAP Select Deploy (Deploy) An initial Select deployment fails with error: Suggestion: An error occurred while trying to find preexisting virtual interfaces on port group <portgroupname> on host ##.##.##.##. Verify that port group <portgroupname> exists and is correctly configured, then try again. If a cluster has been deployed and subsequently reconfigured outside of ONTAP Select Deploy, run a refresh operation on the cluster, and then try again.
    • HostVMLookupFailed: Failed to look up VM information on host
      https://kb.netapp.com/on-prem/ontap/ontap-select/Select-KBs/HostVMLookupFailed__Failed_to_look_up_VM_information_on_host
      Applies to ONTAP Select Deploy VMware vCenter VMware ESX Issue Deploy cluster refresh operation fails with an error: [HostVMLookupFailed: Failed to look up VM information on host <host_name>.Reason: "...Applies to ONTAP Select Deploy VMware vCenter VMware ESX Issue Deploy cluster refresh operation fails with an error: [HostVMLookupFailed: Failed to look up VM information on host <host_name>.Reason: "You are attempting to access resources on a host using the host credentials, however, that host is under vCenter Control.Remove the host from ONTAP Select Deploy and add it using the proper vCenter credentials".] [Refresh operation for cluster <cluster_name> failed.].
    • Modifying DNS configuration of ONTAP Deploy instance
      https://kb.netapp.com/on-prem/ontap/ontap-select/Select-KBs/Modifying_DNS_configuration_of_ONTAP_Deploy_instance
      Applies to NetApp ONTAP Select Deploy Description ONTAP Select Deploy does not support a direct DNS configuration change. Below procedure is a workaround for changing ONTAP Select Deploy DNS configura...Applies to NetApp ONTAP Select Deploy Description ONTAP Select Deploy does not support a direct DNS configuration change. Below procedure is a workaround for changing ONTAP Select Deploy DNS configuration.
    • No storage pools found during ONTAP Select deployment
      https://kb.netapp.com/on-prem/ontap/ontap-select/Select-KBs/No_storage_pools_found_during_ONTAP_Select_deployment
      When configuring a new cluster in the ONTAP Select Deploy GUI, after selecting the hosts in the Hypervisor and Network field, the following message appears: If the host's credentials have changed, upd...When configuring a new cluster in the ONTAP Select Deploy GUI, after selecting the hosts in the Hypervisor and Network field, the following message appears: If the host's credentials have changed, update the credentials and retry the operation The host credentials message is misleading, the host credentials are correct for VMware vCenter Server. In the Administration | Event tab, the deployment events show both the server and hosts were successfully authenticated and registered
    • How to import custom CA or Self signed certificates to ONTAP Select Deploy?
      https://kb.netapp.com/on-prem/ontap/ontap-select/Select-KBs/How_to_import_custom_CA_or_Self_signed_certificates_to_ONTAP_Select_Deploy
      Certificate change on ONTAP Select Deploy is currently not possible. Importing CA or Self signed custom SSL certificates to ONTAP Select Deploy utility is not supported. If you have a business use cas...Certificate change on ONTAP Select Deploy is currently not possible. Importing CA or Self signed custom SSL certificates to ONTAP Select Deploy utility is not supported. If you have a business use case that requires this feature, please contact NetApp Support and reference this kb along with your Business needs/justification, and Support will update the RFE on the same. To inquire for an update or to drive the RFE, please get in touch with your Account Team or Sales Provider