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    • Timeout error when disabling OKM
      https://kb.netapp.com/on-prem/ontap/DM/Encryption/Encryption-KBs/Timeout_error_when_disabling_OKM
      Applies to ONTAP 9.7P3 FAS80xx NetApp Volume Encryption (NVE) Onboard Key Manager (OKM) Issue Trying to disable OKM will fail with the following error: security key-manager onboard disable :: Error: I...Applies to ONTAP 9.7P3 FAS80xx NetApp Volume Encryption (NVE) Onboard Key Manager (OKM) Issue Trying to disable OKM will fail with the following error: security key-manager onboard disable :: Error: Internal error. Failed to determine if keymanager is safe to disable. Reason: Timeout: Operation "keymanager_encrypted_core_check_iterator::create_imp()" took longer than 25 seconds to complete [from mgwd on node "cluster01-01" (VSID: -1) to mgwd at 169.254.xx.xxx].
    • After upgrade to 9.7x release the system comes up with root volume not working properly
      https://kb.netapp.com/on-prem/ontap/Ontap_OS/OS-KBs/After_upgrade_to_9.7x_release_the_system_comes_up_with_root_volume_not_working_properly
      Applies to ONTAP 9.7 Issue Upgrading to 9.7x release may cause the system to come up with the following error: ROOT VOLUME NOT WORKING PROPERLY: RECOVERY REQUIRED
    • After upgrade to ONTAP 9.7 monitoring tool reports ‘not authorized for that command’ for 'aggr-get-iter'
      https://kb.netapp.com/on-prem/ontap/Ontap_OS/OS-KBs/After_upgrade_to_ONTAP_9_7_monitoring_tool_reports_not_authorized_for_that_command_for_aggr_get_iter
      Applies to ONTAP 9.7 upgrade Issue After upgrade to ONTAP 9.7, monitoring tool no longer collects data for aggregates using the command 'aggr-get-iter' Following message is seen: ‘not authorized for t...Applies to ONTAP 9.7 upgrade Issue After upgrade to ONTAP 9.7, monitoring tool no longer collects data for aggregates using the command 'aggr-get-iter' Following message is seen: ‘not authorized for that command’ for 'aggr-get-iter'
    • OpenSSL v1.0.2 usage in ONTAP
      https://kb.netapp.com/on-prem/ontap/Ontap_OS/OS-KBs/OpenSSL_v1.0.2_usage_in_ONTAP
      Applies to ONTAP 9.1 - 9.7 Issue The OpenSSL Foundation does not public support OpenSSL v1.0.2 used by ONTAP. This may cause potential security risks. NetApp has a Premier Support contract with the Op...Applies to ONTAP 9.1 - 9.7 Issue The OpenSSL Foundation does not public support OpenSSL v1.0.2 used by ONTAP. This may cause potential security risks. NetApp has a Premier Support contract with the OpenSSL Foundation in place through 2023 to address this concern. Certain customers indicate that ONTAP storage systems are running unsupported version of OpenSSL 1.0.2. They may also indicate that the OpenSSL version is not patched and is vulnerable to security issues now and in future.
    • High cpu utilization in host domain from MGWD in ONTAP 9.7
      https://kb.netapp.com/on-prem/ontap/Perf/Perf-KBs/High_cpu_utilization_in_host_domain_from_MGWD_in_ONTAP_9.7
      Wed Aug 12 02:14:59 2020:src/disp_processor.cc:1449 (thr_id:0x83cd63500) setup_transport() returned sock:192 stat:0 ssl_type:1 Wed Aug 12 02:14:59 2020:src/disp_processor.cc:1449 (thr_id:0x825b01100) ...Wed Aug 12 02:14:59 2020:src/disp_processor.cc:1449 (thr_id:0x83cd63500) setup_transport() returned sock:192 stat:0 ssl_type:1 Wed Aug 12 02:14:59 2020:src/disp_processor.cc:1449 (thr_id:0x825b01100) setup_transport() returned sock:354 stat:0 ssl_type:1 Wed Aug 12 02:14:59 2020:src/disp_processor.cc:1449 (thr_id:0x83cd63500) setup_transport() returned sock:252 stat:0 ssl_type:1 Wed Aug 12 02:14:59 2020:src/disp_processor.cc:1449 (thr_id:0x825b01100) setup_transport() returned sock:246 stat:0 ss…
    • Incorrect network stats reported in ifstat and sysstat
      https://kb.netapp.com/on-prem/ontap/Perf/Perf-KBs/Incorrect_network_stats_reported_in_ifstat_and_sysstat
      The physical NIC ports which are using QLogic CNA card display inaccurate TRANSMIT stats (Total bytes and Bytes/second) in ifstat -a. TRANSMIT Total bytes for interface group a0a is the sum of the TRA...The physical NIC ports which are using QLogic CNA card display inaccurate TRANSMIT stats (Total bytes and Bytes/second) in ifstat -a. TRANSMIT Total bytes for interface group a0a is the sum of the TRANSMIT Total bytes from all the underlying physical ports But TRANSMIT Total bytes for interface group a0a is a lot lower than the TRANSMIT Total bytes for the VLAN a0a-6
    • REST API: unable to manage export policy on sync-source SVM
      https://kb.netapp.com/on-prem/ontap/DM/REST-API/REST_API_KBs/REST_API__unable_to_manage_export_policy_on_sync_source_SVM
      Applies to ONTAP 9.7 REST API MetroCluster Issue When using REST API to create or modify an export policy on a sync-source SVM it may fail with the following error: Error:"This operation is not permit...Applies to ONTAP 9.7 REST API MetroCluster Issue When using REST API to create or modify an export policy on a sync-source SVM it may fail with the following error: Error:"This operation is not permitted on a SVM that is configured as the destination of a MetroCluster SVM relationship."
    • After upgrading to ONTAP 9.7 getting "fileid changed" or "stale file handle on client"
      https://kb.netapp.com/on-prem/ontap/da/NAS/NAS-KBs/After_upgrading_to_ONTAP_9_7_getting_fileid_changed_or_stale_file_handle_on_client
      Applies to ONTAP 9.7 - 9.7P6 NFS 4.x Issue After upgrading to ONTAP 9.7, NFS 4.x clients start seeing : NFS: server error: fileid changed expected fileid 0x4740f54, got 0x8000047400000f54 "stale file ...Applies to ONTAP 9.7 - 9.7P6 NFS 4.x Issue After upgrading to ONTAP 9.7, NFS 4.x clients start seeing : NFS: server error: fileid changed expected fileid 0x4740f54, got 0x8000047400000f54 "stale file handle"
    • SnapMirror update failed to apply the source Vserver configuration for Object: web_crypto Method
      https://kb.netapp.com/on-prem/ontap/DP/SnapMirror/SnapMirror-KBs/SnapMirror_update_failed_to_apply_the_source_Vserver_configuration_for_Object
      Applies to ONTAP 9.7 SnapMirror Issue SnapMirror update failed with an Error: Failed to apply the source Vserver configuration. Reason: Apply failed for Object: web_crypto Method: baseline. Reason: du...Applies to ONTAP 9.7 SnapMirror Issue SnapMirror update failed with an Error: Failed to apply the source Vserver configuration. Reason: Apply failed for Object: web_crypto Method: baseline. Reason: duplicate entry. Execute "snapmirror show -destination-vserver <vserver> -fields last-transfer-error,unhealthy-reason -expand" to check if the constituent volumes have encountered errors.