Applies to NetApp Support Site account Answer NetApp recently adopted MS Azure AD B2C Login, using a One Time Passcode (OTP) process. There is no password to reset. More information on NetApp adoption...Applies to NetApp Support Site account Answer NetApp recently adopted MS Azure AD B2C Login, using a One Time Passcode (OTP) process. There is no password to reset. More information on NetApp adoption of MS Azure AD B2C for login If you still think you need help, please submit Non-technical Feedback form Additional Information additionalInformation_text