Search

How to troubleshoot issues with auto-code sync/controller replacement
https://kb.netapp.com/on-prem/E-Series/Hardware-KBs/How_to_troubleshoot_issues_with_auto_code_sync_controller_replacement
Note: On XBB2 (7900) systems, removing a single controller disconnects one of the AC power supplies and causes the processor to overheat if one controller is pulled from the system for more than 15 mi...Note: On XBB2 (7900) systems, removing a single controller disconnects one of the AC power supplies and causes the processor to overheat if one controller is pulled from the system for more than 15 minutes. Symptomatically, the controller that fails to ACS or has a submodel ID mismatch is typically going to be marked offline automatically by the surviving controller, and report entries such as the following in the Recovery Guru:
How to configure user accounts for E-Series SMI-S Provider
https://kb.netapp.com/on-prem/E-Series/Management-Apps-KBs/How_to_configure_user_accounts_for_E-Series_SMI-S_Provider
Applies to Flash Array Description User accounts have to be configured prior to enabling the authentication feature on the SMI-S Provider, as no default user accounts are created. If User Accounts are...Applies to Flash Array Description User accounts have to be configured prior to enabling the authentication feature on the SMI-S Provider, as no default user accounts are created. If User Accounts are not configured prior to enabling authentication, then access to any existing storage system(s) will be lost and access to new storage system(s) will fail.
How to install E-Series SANtricity Management software through the command line (CLI)
https://kb.netapp.com/on-prem/E-Series/Management-Apps-KBs/How_to_install_E_Series_SANtricity_Management_software_through_the_command_line_CLI
In some instances, it is necessary to install E-Series SANtricity where a GUI (Graphical User Interface) is not available. This might be because the user has access to a host only through a remote ter...In some instances, it is necessary to install E-Series SANtricity where a GUI (Graphical User Interface) is not available. This might be because the user has access to a host only through a remote terminal (such as SSH or Telnet), or because the host to be installed does not have a GUI. Note: This procedure is only for the legacy E-Series SANtricity Management Client. This procedure cannot be performed on the Web Based SANtricity System Manager.
How to confirm the fan speed when maximum temperature exceeded messages are logged in MEL
https://kb.netapp.com/on-prem/E-Series/Hardware-KBs/How_to_confirm_the_fan_speed_when_maximum_temperature_exceeded_messages_are_logged_in_MEL
Major Event Log (MEL) logs events that the maximum temperature is exceeded. When these events persist even though all environmental temperatures have been confirmed as being reasonable, it becomes nec...Major Event Log (MEL) logs events that the maximum temperature is exceeded. When these events persist even though all environmental temperatures have been confirmed as being reasonable, it becomes necessary to verify that the fans are operating. The ssmShowSubTree output will display each fan and its relative speed and is located in the statecapture file. Note: There are fans located in the power supplies on each tray.
How to configure SNMP monitoring on E-Series
https://kb.netapp.com/on-prem/E-Series/Hardware-KBs/How_to_configure_SNMP_monitoring_on_E-Series
Applies to NetApp E-Series Description Simple Network Management Protocol (SNMP) is used for remote status monitoring of servers, network appliances, and software processes. SNMP is designed for an IT...Applies to NetApp E-Series Description Simple Network Management Protocol (SNMP) is used for remote status monitoring of servers, network appliances, and software processes. SNMP is designed for an IT administrator to monitor the active technology assets, which are required to perform the business' day to day activities. SANtricity provides a portal for IT administrators to remote monitor their storage array. This article describes the procedure to configure SNMP.
How to enable Premium Feature Keys on an E-Series Storage System
https://kb.netapp.com/on-prem/E-Series/Management-Apps-KBs/How_to_enable_Premium_Feature_Keys_on_an_E-Series_Storage_System
Applies to Flash Array This article describes the procedure to generate and enable a Premium Feature Key to activate a premium feature on a NetApp® E-Series storage system. A Premium Feature Key file ...Applies to Flash Array This article describes the procedure to generate and enable a Premium Feature Key to activate a premium feature on a NetApp® E-Series storage system. A Premium Feature Key file is generated for each premium feature that is ordered for a system, and each key is associated only with a particular E-series system. Note: If enabling multiple premium features for several E-Series storage systems, enable all the premium features on one system before moving on to the next system.
How to troubleshoot issues related to connectivity, zoning, or performance with Cisco fabric switches
https://kb.netapp.com/on-prem/E-Series/Hardware-KBs/How_to_troubleshoot_issues_related_to_connectivity_zoning_or_performance_with_Cisco_fabric_switches
It is used by TSEs/Partners when a customer calls support directly, to help frame the issue Section 3 provides steps to gather the relevant data to open a case This template should be used when a cust...It is used by TSEs/Partners when a customer calls support directly, to help frame the issue Section 3 provides steps to gather the relevant data to open a case This template should be used when a customer is experiencing issues in SAN and the fabric switches are being considered a possible source or contributor to the issue. Switches might be involved if the issue is related to connectivity, zoning, or performance.
How to migrate a volume group from one E-Series storage system to another
https://kb.netapp.com/on-prem/E-Series/SANtricity-OS-KBs/How_to_migrate_a_volume_group_from_one_E-Series_storage_system_to_another
Linux-based (LEOS) platforms: E28xx, E57xx, and associated EF-series; And EF600 and EF300. This article describes the procedure to migrate a volume group from one E-Series storage system to another. T...Linux-based (LEOS) platforms: E28xx, E57xx, and associated EF-series; And EF600 and EF300. This article describes the procedure to migrate a volume group from one E-Series storage system to another. The following are the potential reasons to migrate a volume group: Upgrading a current storage system or upgrading to a new storage system, such as: A complete storage system upgrade Transport to a new location, such as: Data center relocation due to changes in business needs