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    • E-Series Recovery Guru reports "Directory Services Server Connection Failed"
      https://kb.netapp.com/on-prem/E-Series/Management-Apps-KBs/E_Series_Recovery_Guru_reports_Directory_Services_Server_Connection_Failed
      Applies to NetApp E-Series NetApp StorageGRID Appliances Issue E-Series Recovery Guru reports: Event Message: A Directory Services server is unreachable or misconfigured Event Priority: Critical Compo...Applies to NetApp E-Series NetApp StorageGRID Appliances Issue E-Series Recovery Guru reports: Event Message: A Directory Services server is unreachable or misconfigured Event Priority: Critical Component Type: Enclosure Component Location: Tray 99 If the E-Series controller is part of a StorageGRID Appliance, StorageGRID will report Appliance storage controller hardware issue
    • Disk pool utilization threshold exceeded alarm observed in SANtricity Recovery GURU
      https://kb.netapp.com/on-prem/E-Series/SANtricity-OS-KBs/Disk_pool_utilization_threshold_exceeded_alarm_observed_in_SANtricity_Recovery_GURU
      Alarm observed in SANtricity Recovery GURU, when the user-defined thresholds are exceeded.
    • NET_SETUP_ERROR reported in the Recovery Guru on E-Series array
      https://kb.netapp.com/on-prem/E-Series/Management-Apps-KBs/NET_SETUP_ERROR_reported_in_the_Recovery_Guru
      Applies to All E-Series Controllers All E-Series Firmware Issue NET_SETUP_ERROR is reported in the Recovery Guru Indicates an Ethernet configuration conflict, where both controllers have the same subn...Applies to All E-Series Controllers All E-Series Firmware Issue NET_SETUP_ERROR is reported in the Recovery Guru Indicates an Ethernet configuration conflict, where both controllers have the same subnet
    • E-Series after drive replacement Drive security key identifier reports as Unknown Key ID
      https://kb.netapp.com/on-prem/E-Series/Hardware-KBs/E-Series_after_drive_replacement_Drive_security_key_identifier_reports_as_Unknown_Key_ID
      Applies to NetApp E-Series NetApp SANtricity Issue After replacing the drive, the "Drive security key identifier" reports as “Unknown Key ID” The drive is Optimal state and Assigned.
    • Fail to register to traps - error message seen in host logs of InfiniBand host connected to an E-Series array
      https://kb.netapp.com/on-prem/E-Series/Hardware-KBs/Fail_to_register_to_traps_-_error_message_seen_in_host_logs_of_InfiniBand_host_connected_to_an_E-Series_array
      Applies to E-Series storage array RHEL 7.x InfiniBand protocol Issue A customer might see the following messages in their message logs. This issue is cosmetic only: Jul 3 09:42:01 ictm1604s01h1 srp_da...Applies to E-Series storage array RHEL 7.x InfiniBand protocol Issue A customer might see the following messages in their message logs. This issue is cosmetic only: Jul 3 09:42:01 ictm1604s01h1 srp_daemon[3236]: No response to inform info registration Jul 3 09:42:01 ictm1604s01h1 srp_daemon[3236]: Fail to register to traps, maybe there is no SM running on fabric or IB port is down Jul 3 10:17:41 ictm1604s01h1 OpenSM[7965]: Found remote SM (0,1,15) with non-matching sm_key
    • NVMe over IB, kernel page allocation error followed by call trace is observed in messages log
      https://kb.netapp.com/on-prem/E-Series/SANtricity-OS-KBs/NVMe_over_IB_kernel_page_allocation_error_followed_by_call_trace_is_observed_in_messages_log
      Feb 11 22:45:09 ictm1604s01h2 kernel: Node 1 DMA32: 595*4kB (UEM) 434*8kB (UEM) 160*16kB (UEM) 94*32kB (UEM) 63*64kB (UEM) 44*128kB (UEM) 15*256kB (UM) 10*512kB (UEM) 198*1024kB (M) 1*2048kB (M) 0*409...Feb 11 22:45:09 ictm1604s01h2 kernel: Node 1 DMA32: 595*4kB (UEM) 434*8kB (UEM) 160*16kB (UEM) 94*32kB (UEM) 63*64kB (UEM) 44*128kB (UEM) 15*256kB (UM) 10*512kB (UEM) 198*1024kB (M) 1*2048kB (M) 0*4096kB = 234844kB Feb 11 22:45:09 ictm1604s01h2 kernel: Node 1 Normal: 1098*4kB (UEM) 1998*8kB (UEM) 417*16kB (UEM) 780*32kB (UEM) 1219*64kB (UM) 1015*128kB (UM) 828*256kB (UEM) 813*512kB (UEM) 2247*1024kB (UM) 2*2048kB (M) 0*4096kB = 3193192kB
    • E-Series Device Specific Module "DSM" fails to install on Windows 2016
      https://kb.netapp.com/on-prem/E-Series/SANtricity-OS-KBs/E_Series_Device_Specific_Module_DSM_fails_to_install_on_Windows_2016
      Applies to E-Series Storage Array Windows 2016 Device Specific Module "DSM" installation portion of the SANtricity installer Issue During installation of SANtricity Storage Manager, the DSM portion of...Applies to E-Series Storage Array Windows 2016 Device Specific Module "DSM" installation portion of the SANtricity installer Issue During installation of SANtricity Storage Manager, the DSM portion of the installation fails.
    • How to migrate a volume group from one E-Series storage system to another
      https://kb.netapp.com/on-prem/E-Series/SANtricity-OS-KBs/How_to_migrate_a_volume_group_from_one_E-Series_storage_system_to_another
      Linux-based (LEOS) platforms: E28xx, E57xx, and associated EF-series; And EF600 and EF300. This article describes the procedure to migrate a volume group from one E-Series storage system to another. T...Linux-based (LEOS) platforms: E28xx, E57xx, and associated EF-series; And EF600 and EF300. This article describes the procedure to migrate a volume group from one E-Series storage system to another. The following are the potential reasons to migrate a volume group: Upgrading a current storage system or upgrading to a new storage system, such as: A complete storage system upgrade Transport to a new location, such as: Data center relocation due to changes in business needs