Applies to NetApp E-Series NetApp SANtricity OS Issue When a new drive is inserted in to the storage array, the drive is showing as "Incompatible" RecoveryGURU reports one of the following: INCOMPATIB...Applies to NetApp E-Series NetApp SANtricity OS Issue When a new drive is inserted in to the storage array, the drive is showing as "Incompatible" RecoveryGURU reports one of the following: INCOMPATIBLE_DOWNREV_DACSTORE-Recovery Failure Type Code: 205 INCOMPATIBLE_UPREV_DACSTORE-Recovery Failure Type Code: 204 Storage Array Profile reports: Drive at Tray XX, Slot XX Status: Incompatible Cause: Drive DACStore is unrecognizable. Mode: Incompatible
Applies to E-Series SANtricity Management Software SANtricity System Manager Web UI SANtricity Issue This KB will go over the action items needed to apply a certificate SANtricity if receiving error: ...Applies to E-Series SANtricity Management Software SANtricity System Manager Web UI SANtricity Issue This KB will go over the action items needed to apply a certificate SANtricity if receiving error: Invalid certificate file (Web Server 422) E-Series Invalid Certificate File on System Manager
Applies to E-Series Software E-Series SANtricity Management Software Description Where in SANtricity System Manager are located the Controllers serial numbers.
When executed the below SMcli command using storage array name to save the storage array profile, getting the below error message. SMcli -S -k -n NODE_NAME -u admin -P PATH_TO_PASSWORD_FILE -c "save s...When executed the below SMcli command using storage array name to save the storage array profile, getting the below error message. SMcli -S -k -n NODE_NAME -u admin -P PATH_TO_PASSWORD_FILE -c "save storageArray supportData file=\"supportdata.7z\" force=TRUE;" Unable to open the specified file. Please make sure this file has its read and write permissions enabled and is not being exclusively used by another application. The command at line 1 that caused the error is:
Applies to E-Series Controller Platform: All E-Series Controller Firmware: All SANtricity Management Software Version: All Issue Storage array is unresponsive to out-of-band (Ethernet) SANtricity mana...Applies to E-Series Controller Platform: All E-Series Controller Firmware: All SANtricity Management Software Version: All Issue Storage array is unresponsive to out-of-band (Ethernet) SANtricity management access but is optimal and still serving data. Management ports may still respond to ping but will no longer allow telnet access. Customer network has been ruled out as the problem and only the out-of-band (Ethernet) management access to the storage array is unresponsive.
Number of drives reserved by default for preservation capacity when creating a Disk Pool in SANtricity: Disk Pool Drive Count Default Number of Drives Reserved for Preservation Capacity Table can be u...Number of drives reserved by default for preservation capacity when creating a Disk Pool in SANtricity: Disk Pool Drive Count Default Number of Drives Reserved for Preservation Capacity Table can be used to determine number of drives required for preservation capacity for new disk pools or adding/removing drives to an existing disk pool The number of drives assigned for preservation capacity will depend on user comfort level with amount of failures the disk pool can sustain before failing
Applies to SANtricity E-Series SANtricity Management Software Description Unless support or maintenance activity is occurring, NetApp recommends disabling SSH and/or Telnet for security purposes. This...Applies to SANtricity E-Series SANtricity Management Software Description Unless support or maintenance activity is occurring, NetApp recommends disabling SSH and/or Telnet for security purposes. This article covers the two procedures for enabling/disabling SSH in SANtricity System Manager and enabling/disabling Telnet in SANtricity Storage Manager (Array Management Window). Check Active IQ if this impacts your systems
To save the changed portlet to the dashboard, click Save to Dashboard, and then click OK. (The Save to Dashboard option is not available if you did not make any changes, if both a metric and an object...To save the changed portlet to the dashboard, click Save to Dashboard, and then click OK. (The Save to Dashboard option is not available if you did not make any changes, if both a metric and an object are not selected, or if the dialog was not invoked from a portlet on the dashboard.) The dashboard on the Performance tab updates with the new portlet.
Applies to NetApp E-Series Full Disk Encryption(FDE) Issue Unassigned drives in the system Capacity, security, and data assurance capabilities of these drives matches the assigned drives When right-cl...Applies to NetApp E-Series Full Disk Encryption(FDE) Issue Unassigned drives in the system Capacity, security, and data assurance capabilities of these drives matches the assigned drives When right-clicking the drive, assign manually is disabled
Access LUN (aka Access Volume) The Access LUN (UTM LUN): Allows SCSI commands to be translated to symbol commands for SANtricity management for SAN ports I/O operations are not supported on UTM LUNs. ...Access LUN (aka Access Volume) The Access LUN (UTM LUN): Allows SCSI commands to be translated to symbol commands for SANtricity management for SAN ports I/O operations are not supported on UTM LUNs. If the storage is managed only Out-Of-Band, unmap the access LUN "Universal Xport". Operating system multipath drivers can block/blacklist the UTM LUN to present read and write I/O operations. SANtricity Software Express Configuration for Linux goes further into this topic on page 17.
