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    • https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/False_alert_Storage_shelf_is_not_connected_to_both_controllers_of_the_HA_pair
      Nodes mentioned are properly cabled to the shelf and is accessible without any issue Probable Cause: Storage shelf 3.0 is not connected to both controllers of the HA pair (node_name-01, node_name-02)....Nodes mentioned are properly cabled to the shelf and is accessible without any issue Probable Cause: Storage shelf 3.0 is not connected to both controllers of the HA pair (node_name-01, node_name-02). Halt all controllers that are connected to shelf 3.0. Connect shelf 3.0 to both HA controllers following the guide applicable to your shelf. The cluster triggers the following alert: The following output can be confirmed from the EMS log.
    • https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/AutoSuppor_reports_DualControllerHa_Alert_ALERT
      Applies to ONTAP 9 Issue ADualControllerHa_Alert ALERT: Example: hostname (Health Monitor process schm: DualControllerHa_Alert[ ]) ALERT PHYs on expander are in a bad state: Example [hostname: pmcsas_...Applies to ONTAP 9 Issue ADualControllerHa_Alert ALERT: Example: hostname (Health Monitor process schm: DualControllerHa_Alert[ ]) ALERT PHYs on expander are in a bad state: Example [hostname: pmcsas_timeout_3: sas.adapter.debug:info]: params: {'debug_string': 'One or more (1) PHYs on expander are in a bad state.', 'adapterName': '0c'}