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    • Stop and start service sequence for OnCommand Insight Data Warehouse Server
      https://kb.netapp.com/data-mgmt/OCI_Kbs/Stop_and_start_service_sequence_for_OnCommand_Insight_Data_Warehouse_Server
      The KB provides the sequence to stop and start OnCommand Insight Data Warehouse (OCDWH) Server Services.
    • The OnCommand Insight Data Warehouse service "Informix IDS - ol_cognoscm" fails to start with the error message: "The user name or password is incorrect."
      https://kb.netapp.com/Legacy/OnCommand_Suite/OCI_Data_Warehouse_service_Informix_IDS_ol_cognoscm
      When attempting to start OnCommand Insight Data Warehouse via the Windows Services application the service "Informix IDS - ol_cognoscm" will fail to start with the resulting error message: "The user n...When attempting to start OnCommand Insight Data Warehouse via the Windows Services application the service "Informix IDS - ol_cognoscm" will fail to start with the resulting error message: "The user name or password is incorrect." If one attempts to start the IBM Cognos Content Data Store via the IBM Cognos Configuration tool the following error is observed. [ERROR] Content Manager failed to connect to the content store.
    • How to restart DWH IBM Cognos Service from IBM Cognos Configuration Page
      https://kb.netapp.com/data-mgmt/OCI_Kbs/How_to_restart_DWH_IBM_Cognos_Service_from_IBM_Cognos_Configuration_Page
      Applies to Data Warehouse (DWH) IBM Cognos Service Description To see the detailed information while starting the IBM Cognos service, Start the service from IBM Cognos Configuration page Caution: Be v...Applies to Data Warehouse (DWH) IBM Cognos Service Description To see the detailed information while starting the IBM Cognos service, Start the service from IBM Cognos Configuration page Caution: Be very careful using IBM Cognos Configuration page, Any changes done in "IBM Cognos Configuration" page without NetApp support guidance will cause problem starting the IBM Cognos service
    • How to avoid OnCommand Insight Data Warehouse install issues on Microsoft Windows
      https://kb.netapp.com/Legacy/OnCommand_Suite/How_to_avoid_OnCommand_Insight_Data_Warehouse_install_issues_on_Microsoft_Windows
      Applies to OnCommand Insight Data Warehouse 7.3.X ( OCI DWH ) Microsoft Windows Server Description How to avoid common issues when installing OnCommand Insight Data Warehouse on Microsoft Windows
    • OnCommand Insight Data Warehouse installation fails at "Starting Reporting Engine" step, with error "There is a problem with this Windows Installer package"
      https://kb.netapp.com/data-mgmt/OCI_Kbs/OCI_Data_Warehouse_installation_fails_at_Starting_Reporting_Engine_step_with_error
      When installing DWH for Windows, the install process gets stuck at the "Starting Reporting Engine" step. After some time the installation fails with an error: There is a problem with this Windows Inst...When installing DWH for Windows, the install process gets stuck at the "Starting Reporting Engine" step. After some time the installation fails with an error: There is a problem with this Windows Installer package. Using Windows Event Viewer to review the Security Event logs reveals an error with Security Event ID 4625. This is an authentication error that reports "Failure Reason: The user has not been granted the requested logon type at this machine."
    • Security scanner reports that DB2 component of OnCommand Insight Data Warehouse is listening on an externally accessible interface
      https://kb.netapp.com/data-mgmt/OCI_Kbs/Security_scanner_reports_that_DB2_component_of_OnCommand_Insight_Data_Warehouse_is_listening_on_an_externally_accessible_interface
      Applies to OnCommand Insight Data Warehouse (DWH) Issue A security scanner reports that the DB2 component of OnCommand Insight Data Warehouse is listening on a network interface that is externally acc...Applies to OnCommand Insight Data Warehouse (DWH) Issue A security scanner reports that the DB2 component of OnCommand Insight Data Warehouse is listening on a network interface that is externally accessible.