Dead on arrival (DOA) is defined as a product that fails at initial power-up Once TAC has determined the product to be DOA and eligible for new product, a request for a replacement and Returns Materia...Dead on arrival (DOA) is defined as a product that fails at initial power-up Once TAC has determined the product to be DOA and eligible for new product, a request for a replacement and Returns Material Authorization (RMA) will be submitted. A replacement sales order will be created as well as a RMA to return the defective gear. Return the defective gear to the designated Cisco return depot within 30 days to avoid being invoiced for the replacement product.
Applies to Broadcom Ethernet Switches BES-53248 (X190005, X190005R) BES-53248-B (X190005-B, X190005R-B) Return Materials Authorization (RMA) Dead on Arrival (DOA) Description Learn how to return a fau...Applies to Broadcom Ethernet Switches BES-53248 (X190005, X190005R) BES-53248-B (X190005-B, X190005R-B) Return Materials Authorization (RMA) Dead on Arrival (DOA) Description Learn how to return a faulty BES-53248 or BES-53248-B switch Understand the 15-day return policy, the condition requirements for the switch, and the implications of missing the return window, such as suspended support and invoicing
