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    • How to diagnose an offline E-Series controller
      https://kb.netapp.com/on-prem/E-Series/Hardware-KBs/How_to_diagnose_an_offline_E-Series_controller
      This article describes how to diagnose and troubleshoot E-Series controller when offline for remote support
    • The node is rebooted due to an incorrect console cable connection
      https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/The_node_is_rebooted_due_to_an_incorrect_console_cable_connection
      Applies to C400 ONTAP 9.14.1P1 Issue The node is rebooted due to an incorrect console cable connection. Storage side: USB port Notebook side: C-Type port
    • Which serial/console cable can be used for HCI/SF products?
      https://kb.netapp.com/Legacy/NetApp_HCI/OS/Which_serial_console_cable_can_be_used_for_HCI_SF_products
      Applies to NetApp H-series nodes NetApp SolidFire SF-Series nodes Answer SolidFire SF-Series and H-series nodes nodes do not support any functionality through a node’s RS-232 serial port and don’t hav...Applies to NetApp H-series nodes NetApp SolidFire SF-Series nodes Answer SolidFire SF-Series and H-series nodes nodes do not support any functionality through a node’s RS-232 serial port and don’t have serial consoles like the other products do. So no serial consoles cables are available for these models. Onboard VGA port for a monitor and USB port for a keyboard can be used for deployment purposes. Additional Information additionalInformation_text