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    • https://kb.netapp.com/Cloud/BlueXP/Cloud_Sync/BlueXP_Copy_and_Sync_relationship_fails_with_Azure_source_or_destination
      Applies to BlueXp Copy and Sync Azure Issue Sync relationships with Azure source or destination fail to start syncing Data broker logs show errors with this description and sync fails to Azure source ...Applies to BlueXp Copy and Sync Azure Issue Sync relationships with Azure source or destination fail to start syncing Data broker logs show errors with this description and sync fails to Azure source or destination RestError: Server failed to authenticate the request. Make sure the value of Authorization header is formed correctly including the signature.
    • https://kb.netapp.com/Cloud/BlueXP/Cloud_Sync/Can_a_relationship_report_for_CloudSync_BlueXP_Copy_and_Sync_be_date_limited%3F
      Applies to CloudSync / BlueXP Copy and Sync Relationship report Answer There is no such option at the time of writing (March 2025) Relationship reports present information about the relationship as of...Applies to CloudSync / BlueXP Copy and Sync Relationship report Answer There is no such option at the time of writing (March 2025) Relationship reports present information about the relationship as of the time of report generation Additional Information additionalInformation_text
    • https://kb.netapp.com/Cloud/Cloud_Volumes_ONTAP/Not_able_to_mount_cifs_share_on_Linux_Unix_client_with_permission_denied_error
      Applies to ONTAP 9 SAMBA mount Issue When trying to mount cifs share on Linux client using domain\user1 , it fails with error: mount error(13): Permission denied Refer to the mount.cifs(8) manual page...Applies to ONTAP 9 SAMBA mount Issue When trying to mount cifs share on Linux client using domain\user1 , it fails with error: mount error(13): Permission denied Refer to the mount.cifs(8) manual page (e.g. man mount.cifs)
    • https://kb.netapp.com/Cloud/BlueXP/Cloud_Sync/Cloud_Sync_FAQ__Support_and_Troubleshooting
      Applies to Cloud Sync Data broker Amazon Web Services (AWS) Microsoft Azure Google Cloud Platform (GCP) Description This article answers for FAQ regarding common troubleshooting issues and solutions r...Applies to Cloud Sync Data broker Amazon Web Services (AWS) Microsoft Azure Google Cloud Platform (GCP) Description This article answers for FAQ regarding common troubleshooting issues and solutions related to Cloud Sync.
    • https://kb.netapp.com/Cloud/BlueXP/Cloud_Sync/Error_feature_is_not_yet_supported_for_hierarchical_namespace_accounts
      Applies to NetApp BlueXP Copy & Sync Azure Issue After configuring BlueXP Copy & Sync to Azure blob storage, the sync fails and the following error is seen in logs: Specified feature is not yet suppor...Applies to NetApp BlueXP Copy & Sync Azure Issue After configuring BlueXP Copy & Sync to Azure blob storage, the sync fails and the following error is seen in logs: Specified feature is not yet supported for hierarchical namespace accounts
    • https://kb.netapp.com/Cloud/BlueXP/Cloud_Sync/How_to_exclude_Windows_system_directories_from_a_sync_relationship
      Applies to BlueXP Copy and Sync CIFS Windows Description A sync relationship has a lot of files in the Windows system directories "System Volume Information" and "$RECYCLE.BIN" that need to be exclude...Applies to BlueXP Copy and Sync CIFS Windows Description A sync relationship has a lot of files in the Windows system directories "System Volume Information" and "$RECYCLE.BIN" that need to be excluded from the copy when the sync runs.
    • https://kb.netapp.com/Cloud/BlueXP/Cloud_Sync/How_to_change_the_process_and_concurrency_limits_of_scanner_and_transferrer_in_Cloud_Sync
      Applies to BlueXP Copy & Sync (Formerly CloudSync) Data broker Scanner/Transfer process concurrency can be changed from Cloud Manager UI or from the Data broker Command line. Using Cloud Manager UI : ...Applies to BlueXP Copy & Sync (Formerly CloudSync) Data broker Scanner/Transfer process concurrency can be changed from Cloud Manager UI or from the Data broker Command line. Using Cloud Manager UI : On the Cloud Manager sync page click "Manage Data Broker" tab Click on Settings icon next to the data Broker Groups Set the process and concurrency limits and click "Unify Configuration" When utilizing the data broker CLI, each broker must be edited. Using data broker CLI: "concurrency": <int>,