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    • https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/SwitchFanNotPresent_Alert_reported_by_CSHM_for_Cisco_cluster_network_switches
      The following “SwitchFanNotPresent_Alert” is reported by CSHM for all the fan modules of the cluster network switch: The cluster switch health monitor (CSHM) can only detect that a fan or a power supp...The following “SwitchFanNotPresent_Alert” is reported by CSHM for all the fan modules of the cluster network switch: The cluster switch health monitor (CSHM) can only detect that a fan or a power supply is missing when the queries to the switch fail to return information about all the fans or power supplies. Login to both the cluster switches and verify if all the fan modules are operating in good condition, by running the following command:
    • https://kb.netapp.com/on-prem/Switches/Cisco-KBs/Error__Breakout_map_of_10g_4x_is_not_supported_on_a_100G_optic_transceiver
      After applying Nexus-3232C Cluster-HA-Breakout RCF (Example: Nexus-3232C-RCF-v1.8-Cluster-Breakout.txt), Ethernet interfaces will not show any configuration: `cs2(config)# interface breakout module 1 ...After applying Nexus-3232C Cluster-HA-Breakout RCF (Example: Nexus-3232C-RCF-v1.8-Cluster-Breakout.txt), Ethernet interfaces will not show any configuration: `cs2(config)# interface breakout module 1 port 1-3 map 10g-4x` Error: Breakout map of 10g-4x is not supported on a 100G optic transceiver `cs2(config)# interface e1/1/1-4, e1/2/1-4, e1/3/1-4, e1/4/1-4, e1/5/1-4, e1/6/1-4, e1/7-30, e1/33-34` Errors will continue until the RCF lines are complete:
    • https://kb.netapp.com/on-prem/Switches/Cisco-KBs/How_to_return_a_Cisco_product_that_is_dead_on_arrival
      Dead on arrival (DOA) is defined as a product that fails at initial power-up Once TAC has determined the product to be DOA and eligible for new product, a request for a replacement and Returns Materia...Dead on arrival (DOA) is defined as a product that fails at initial power-up Once TAC has determined the product to be DOA and eligible for new product, a request for a replacement and Returns Material Authorization (RMA) will be submitted. A replacement sales order will be created as well as a RMA to return the defective gear. Return the defective gear to the designated Cisco return depot within 30 days to avoid being invoiced for the replacement product.
    • https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/Cisco_Nexus_3132C_3232C__TFTP_get_operation_failed_Read_only_file_system_while_firmware_copy
      While copying the firmware file into Nexus 3132C model switch, the operation fails with the below message TFTP get operation failed:Read-only file system 2021 Feb 12 05:10:45 Nexus-3132C-sw1 Feb 12 05...While copying the firmware file into Nexus 3132C model switch, the operation fails with the below message TFTP get operation failed:Read-only file system 2021 Feb 12 05:10:45 Nexus-3132C-sw1 Feb 12 05:10:45 %KERN-2-SYSTEM_MSG: [78069262.512118] EXT4-fs (sda5): Remounting filesystem read-only - kernel 2021 Feb 12 05:10:45 Nexus-3132C-sw1 Feb 12 05:10:45 %KERN-3-SYSTEM_MSG: [78069262.512119] EXT4-fs (sda5): previous I/O error to superblock detected - kernel
    • https://kb.netapp.com/on-prem/Switches/Cisco-KBs/How_to_create_a_case_with_Cisco_Support
      Applies to Cisco MDS Multilayer Fabric (SAN) switches purchased via NetApp Cisco Nexus Ethernet switches purchased via NetApp Description Before raising a case with Cisco Technical Assistance Center (...Applies to Cisco MDS Multilayer Fabric (SAN) switches purchased via NetApp Cisco Nexus Ethernet switches purchased via NetApp Description Before raising a case with Cisco Technical Assistance Center (TAC), have the following information available: Collect #show tech-support Cisco account username (CCOID) that is associated to the switch support contract Cisco device serial number Cisco Contract ID
    • https://kb.netapp.com/on-prem/Switches/Cisco-KBs/How_do_I_register_for_Cisco_Smart_Net_Total_Care_portal_access
      Cisco.com account (CCOID) associated with Smart Net Total Care support contract The SmartNet portal allows you to see End-of-Life information, support coverage, alerts, and reports for your devices. H...Cisco.com account (CCOID) associated with Smart Net Total Care support contract The SmartNet portal allows you to see End-of-Life information, support coverage, alerts, and reports for your devices. How do I associate my Cisco.com account (CCOID) to a Smart Net Total Care contract? How do I create a Cisco.com account (CCOID)? Support for Smart Net Total Care Cisco Smart Net Total Care Portal Administration and Management Cisco Smart Net Total Care Portal Troubleshooting Guide
    • https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/Procedure_to_edit_SNMP_community_string_in_Cisco_cluster_network_switch
      Applies to Cluster network switch Cisco Description Procedure to add/edit the SNMP community string for monitoring Cisco cluster network switch via CSHM