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    • https://kb.netapp.com/on-prem/ontap/da/NAS/NAS-KBs/Access_is_denied_when_trying_to_access_shares_via_FQDN_with_CIFS_export_policies_on
      Applies to ONTAP 9 CIFS Issue Attempting to access the root of the CIFS server is initially successful When attempting to navigate into a share, a credential prompt appears and reports Access is denie...Applies to ONTAP 9 CIFS Issue Attempting to access the root of the CIFS server is initially successful When attempting to navigate into a share, a credential prompt appears and reports Access is denied when credentials are entered Only occurs when clients try to access via FQDN or any other name associated with an SPN for the CIFS server machine account CIFS export policies are enabled
    • https://kb.netapp.com/on-prem/ontap/da/NAS/NAS-KBs/CIFS_share_is_visible_but_not_accessible_when_export_policy_for_CIFS_is_enabled
      When attempting to navigate into a share, a credential prompt appears and reports Access is denied when credentials are entered Attempting to access the root of the CIFS server is initially successful...When attempting to navigate into a share, a credential prompt appears and reports Access is denied when credentials are entered Attempting to access the root of the CIFS server is initially successful when File Explorer navigates to the LIF IP address, all the CIFS shares are listed Identify the policy and the index of the rule blocking access: The client IP address is not present in the export rules assigned to the volume/qtree.