As of September 1, 2016, the Remote Support Enterprise (RSE) service solution is (EOL) End of Life and no longer supported. NetApp strongly recommends transitioning to AutoSupport OnDemand (AOD) for r...As of September 1, 2016, the Remote Support Enterprise (RSE) service solution is (EOL) End of Life and no longer supported. NetApp strongly recommends transitioning to AutoSupport OnDemand (AOD) for remote support on all storage systems using Data ONTAP 8.2 and later. AOD is a Data ONTAP 8.2+ software feature that enables remote support by NetApp technical support through on-demand collection of information through AutoSupport.