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    • RFSD process crashes with error "ASSERTION FAILED (!"lost label") at slab_impl.cc"
      https://kb.netapp.com/Legacy/AltaVault/RFSD_process_crash_with_error__ASSERTION_FAILED_lost_label_at_slab_impl_cc
      Applies to AltaVault RFSD Issue AltaVault experiences an RFSD process crash with the following message: ASSERTION FAILED (!"lost label") at slab_impl.cc AVA will typically reboot and Optimization Serv...Applies to AltaVault RFSD Issue AltaVault experiences an RFSD process crash with the following message: ASSERTION FAILED (!"lost label") at slab_impl.cc AVA will typically reboot and Optimization Services would resume and also possibility of the AltaVault could crash multiple times due to this issue
    • How to replace a faulty hard disk drive on AltaVault
      https://kb.netapp.com/Legacy/AltaVault/How_to_replace_a_faulty_hard_disk_drive_on_AltaVault
      This KB article describes the procedure to replace a faulty hard disk drive on an AltaVault AVA-400, or AVA-800 appliance.
    • Altavault Cloud to Cloud migration fails with error - "Error copying data into new bucket"
      https://kb.netapp.com/Legacy/AltaVault/Altavault_Cloud_to_Cloud_migration_fails_with_error_Error_copying_data_into_new_bucket
      Applies to AVA4.4.1 Issue Altavault Cloud to Cloud migration fails with error: AVA (config) # replication migrate-to enable num-threads 32 Storage Optimization Service: ready Starting migration 385283...Applies to AVA4.4.1 Issue Altavault Cloud to Cloud migration fails with error: AVA (config) # replication migrate-to enable num-threads 32 Storage Optimization Service: ready Starting migration 38528348/39280161208767 bytes copied (0%) Error copying data into new bucket
    • Altavault cloud to cloud migration fails to complete
      https://kb.netapp.com/Legacy/AltaVault/Altavault_cloud_to_cloud_migration_fails_to_complete
      Applies to AVA 4.4.1 Issue When we run the command #replication migrate-to enable, the migration process showing 100% copied However, #show replication migrate-to estimate command shows Migration is a...Applies to AVA 4.4.1 Issue When we run the command #replication migrate-to enable, the migration process showing 100% copied However, #show replication migrate-to estimate command shows Migration is about to complete Even after waiting for 24 hours the status is same. The migration will complete however the cloud details wont change in the Altavault.
    • How to collect initial system information (sysdump) on AltaVault
      https://kb.netapp.com/Legacy/AltaVault/How_to_collect_initial_system_information_sysdump_on_AltaVault
      Applies to AVA400 AVA800 AVA-v Description If you are experiencing a problem with your AltaVault, please send a system dump (sysdump) to help NetApp Support diagnose the issue.
    • Altavault Metadata replication to cloud failing to catch up
      https://kb.netapp.com/Legacy/AltaVault/Altavault_Metadata_replication_to_cloud_failing_to_catch_up
      Applies to AVA400/800 Issue Under the REPORTS > REPLICATION Tab in WebUI it shows: Time to complete replication: Metadata replication is in progress Cloud Synchronized Until: (old date) The Cloud Sync...Applies to AVA400/800 Issue Under the REPORTS > REPLICATION Tab in WebUI it shows: Time to complete replication: Metadata replication is in progress Cloud Synchronized Until: (old date) The Cloud Synchronized date is older than the current date, and it never catches up. The user backed up data is replicated up to date. Only AVA metadata replication is pending
    • AltaVault share accidentally deleted and needs to be recreated
      https://kb.netapp.com/Legacy/AltaVault/AltaVault_share_accidentally_deleted_and_needs_to_be_recreated
      Applies to AltaVault (AVA) SMB share NFS share Issue AltaVault share accidentally deleted and it needs to be recovered
    • Altavault Cloud Reclamation(aka garbage collection) FAQ
      https://kb.netapp.com/Legacy/AltaVault/Altavault_Cloud_Reclamation_aka_garbage_collection_FAQ
      The cloud reclamation service runs to determine how much of each slab is still referenced by other files stored on the AltaVault.If no files reference the slab, in both the cloud and the local copy, t...The cloud reclamation service runs to determine how much of each slab is still referenced by other files stored on the AltaVault.If no files reference the slab, in both the cloud and the local copy, the slab is deleted if it exists. The amount of data that can be recovered is dependent on the amount of deduplication that has occurred, the resulting percentage of unused data in the 4 MB slab objects, and if the data is still in the local cache.
    • How to clear hung prepop jobs running on the Altavault
      https://kb.netapp.com/Legacy/AltaVault/How_to_clear_hung_prepop_jobs_running_on_the_Altavault
      Applies to AltaVault Description This article describes the procedure that should be followed to completely cancel/stop the hung prepop jobs from the AVA cli.
    • How to download SNMP MIB files for AltaVault
      https://kb.netapp.com/Legacy/AltaVault/How_to_download_SNMP_MIB_files_for_AltaVault
      Applies to AltaVault Answer For AltaVault, download the MIB files from Web GUI-->Help-->Support page under the MIB FIles section at the bottom of the page. Additional Information additionalInformation...Applies to AltaVault Answer For AltaVault, download the MIB files from Web GUI-->Help-->Support page under the MIB FIles section at the bottom of the page. Additional Information additionalInformation_text