Applies to E-Series SANtricity OS 11.80 or later StorageGRID AutoSupport (ASUP) Issue E-Series Notification (Drive channel set to Degraded) CRITICAL ASUP doesn't trigger automatic case creation. Major...Applies to E-Series SANtricity OS 11.80 or later StorageGRID AutoSupport (ASUP) Issue E-Series Notification (Drive channel set to Degraded) CRITICAL ASUP doesn't trigger automatic case creation. Major Event Log records critical events as below: B:2/10/25, 10:39:57 AM (10:39:57) 18555 1209 Drive channel set to Degraded - Drive-side: channel 2 <--CRITICAL B:2/10/25, 10:39:57 AM (10:39:57) 18554 1513 Individual drive - Degraded path - Drive-side: channel 2 <--CRITICAL
