Before running the AIQUM installer go to windows temp directory and keep that directory open on a side, the temp directory path can be found by running the following command in windows CLI "%temp% Las...Before running the AIQUM installer go to windows temp directory and keep that directory open on a side, the temp directory path can be found by running the following command in windows CLI "%temp% Lastly, grab the windows event logs like "system|application|security" event logscheck if they dont have any local group policy enable that deny admin accesslastly, we have seen in the past if windows user profile begins with ! mark .