If ONTAP Tools for VMware (OTV) appliance plugin is in a unresponsive state, meaning if it appears to show 'Unknown' storage systems. Then take the following actions before rebooting or restarting the...If ONTAP Tools for VMware (OTV) appliance plugin is in a unresponsive state, meaning if it appears to show 'Unknown' storage systems. Then take the following actions before rebooting or restarting the services and before opening case with NetApp Support: Go to the appliance vm and Launch web console to get into the Maintenance screen Was any storage system maintance in or around the time of the OTV appliance becoming unresponsive?