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    • https://kb.netapp.com/Support/NSS/System_Registration/Unable_to_view_cases_for_the_Serial_Numbers_owned_or_supported_by_my_company
      Applies to All NetApp customers and Partners Issue An account was created on the Support site, but it does not have access to NetApp products owned by their company. They are unable to submit cases or...Applies to All NetApp customers and Partners Issue An account was created on the Support site, but it does not have access to NetApp products owned by their company. They are unable to submit cases or download software/firmware.