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    • https://kb.netapp.com/on-prem/ontap/da/NAS/NAS-KBs/CIFS_share_not_accessible_due_to_account_issue
      Applies to Ontap CIFS Issue CIFS share is not accessible to single user. Same share is accessible by other users who has same level of permissions as the affected user. Below error message is seen whi...Applies to Ontap CIFS Issue CIFS share is not accessible to single user. Same share is accessible by other users who has same level of permissions as the affected user. Below error message is seen while accessing the share "The system cannot connect to the domain controller that handles the authentication request. Please try again later" vserver security file-directory show and show-effective-permissions output shows that the user has complete access to the path.
    • https://kb.netapp.com/on-prem/ontap/da/NAS/NAS-KBs/CIFS_share_not_accessible_due_to_Native_FPolicy_blocking_access
      FPolicy native file blocking CIFS share not accessible Client error "access denied" Windows cannot access share You do not have permission to access "\\share" contact your network administrator to req...FPolicy native file blocking CIFS share not accessible Client error "access denied" Windows cannot access share You do not have permission to access "\\share" contact your network administrator to request access Also, Citrix VHD files can return an error indicating the file was already open by another user Access is denied by the FPolicy native policy 94 2022-02-14 13:02:42.701316 10.1.2.42 10.1.2.12 SMB2 1 0x00000003 Create Request File:
    • https://kb.netapp.com/on-prem/ontap/da/NAS/NAS-KBs/CIFS_share_not_accessible_from_windows_client_as_share_does_not_exist_on_ONTAP
      Applies to ONTAP 9 CIFS Issue User is unable to access the multi protocol share Via windows. No error reported on windows clientSame volume is accessible from linux client No share present in Ontap wi...Applies to ONTAP 9 CIFS Issue User is unable to access the multi protocol share Via windows. No error reported on windows clientSame volume is accessible from linux client No share present in Ontap with same name: ::> cifs share show -vserver svm1 -share-name share1 There are no entries matching your query.
    • https://kb.netapp.com/on-prem/ontap/da/NAS/NAS-KBs/CIFS_share_not_accessible_with_Network_error
      Applies to ONTAP 9 CIFS\SMB Issue Accessing CIFS share from windows client fails Error: Windows cannot access CIFS share. Check the spelling of the name.
    • https://kb.netapp.com/on-prem/ontap/da/NAS/NAS-KBs/CIFS_share_is_only_accessible_by_a_limited_number_of_users
      The storage node appears healthy with no errors in EMS or other logs, however a packet trace shows that the storage controller is refusing new tree connections with STATUS_REQUEST_NOT_ACCEPTED. This e...The storage node appears healthy with no errors in EMS or other logs, however a packet trace shows that the storage controller is refusing new tree connections with STATUS_REQUEST_NOT_ACCEPTED. This error does not lead anywhere other than point out that the storage system is at fault for not allowing users to connect. Users notice that they can connect to the CIFS share if other users disconnect.
    • https://kb.netapp.com/on-prem/ontap/da/NAS/NAS-KBs/CIFS_share_is_not_accessible_after_renaming_the_volume
      Applies to ONTAP 9 CIFS Issue Unable to access share after renaming the volume. Volume is renamed from volume1 to volume2 Post renaming, UNC path to access share is not accessible. Initially share is ...Applies to ONTAP 9 CIFS Issue Unable to access share after renaming the volume. Volume is renamed from volume1 to volume2 Post renaming, UNC path to access share is not accessible. Initially share is accessible using \\10.x.x.x\volume1, post renaming it is not accessible using \\10.x.x.x\volume2.
    • https://kb.netapp.com/on-prem/ontap/da/NAS/NAS-KBs/CIFS_share_not_accessible_by_user_even_with_share_permission_Everyone_-_full_control
      CIFS/SMB Share with UNIX security style User not able to access the CIFS/SMB share even with the share permission as Everyone - Full control. Whenever user tries to access the share, it prompts for pa...CIFS/SMB Share with UNIX security style User not able to access the CIFS/SMB share even with the share permission as Everyone - Full control. Whenever user tries to access the share, it prompts for password. After providing the password, "Access Denied" error is displayed. Security style of the volume/Qtree on which the share was created is UNIX. Below error is seen when vserver services unix-user show -vserver <vs> -user <user> is run. User Name: user Access is denied by UNIX
    • https://kb.netapp.com/on-prem/ontap/da/NAS/NAS-KBs/CIFS_share_not_accessible_due_to_DNS_not_responding_properly
      Users not able to access CIFS share with IP or FQDN. DNS check shows all DNS servers are up and Ontap is able to contact the DNS. clus1::*> vserver cifs domain preferred-dc show -vserver svm1 clus1::*...Users not able to access CIFS share with IP or FQDN. DNS check shows all DNS servers are up and Ontap is able to contact the DNS. clus1::*> vserver cifs domain preferred-dc show -vserver svm1 clus1::*> vserver cifs domain discovered-servers show -vserver svm1 Wed Feb 26 xx:03:xx +0000 [node-02: secd: secd.dns.srv.lookup.failed:error]: DNS server failed to look up service (_ldap._tcp.cii_encrypt/hCTxcxcxcxcPRY4=/cii_encrypt) for vserver (svm1) with error (No server(s) found).
    • https://kb.netapp.com/on-prem/ontap/da/NAS/NAS-KBs/CIFS_share_not_accessible_using_local_user_of_vserver
      Applies to ONTAP 9 CIFS Issue Accessing the CIFS share using local user of the vserver fails with the error "The user's password must be changed before logging on the first time".
    • https://kb.netapp.com/on-prem/ontap/da/NAS/NAS-KBs/All_cifs_shares_not_accessible_in_vserver_when_there_is_no_DNS_A_host_record_available_for_cifs_server_name
      None of the cifs share is accessible and it throws below error: NOTE: Error can be different than the one showing above or no error may pop up. ping and nslookup is failing for cifs server name: C:\Us...None of the cifs share is accessible and it throws below error: NOTE: Error can be different than the one showing above or no error may pop up. ping and nslookup is failing for cifs server name: C:\Users\user1>nslookup cifsserver C:\Users\user1>ping cifsserver Ping request could not find host cifsserver. Please check the name and try again. C:\Users\user1>ping 10.xx.x1.xx Pinging 10.xx.x1.xx with 32 bytes of data: Reply from 10.xx.x1.xx: time<1ms Ping statistics for 10.xx.x1.xx:
    • https://kb.netapp.com/on-prem/ontap/da/NAS/NAS-KBs/CIFS_share_is_visible_but_not_accessible_when_export_policy_for_CIFS_is_enabled
      When attempting to navigate into a share, a credential prompt appears and reports Access is denied when credentials are entered Attempting to access the root of the CIFS server is initially successful...When attempting to navigate into a share, a credential prompt appears and reports Access is denied when credentials are entered Attempting to access the root of the CIFS server is initially successful when File Explorer navigates to the LIF IP address, all the CIFS shares are listed Identify the policy and the index of the rule blocking access: The client IP address is not present in the export rules assigned to the volume/qtree.