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Snap Creator Database quiesce fails after 5 minutes suggesting to adjust a timeout

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Category:
snap-creator-framework
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SNAPX
Last Updated:

Applies to

  • Snap Creator Framework (SCF) 4.3.x
  • Most database plug-ins (DB2, MaxDB, HANA)

Issue

Backups of a Database in SCF occassionally fail during the quiesce with the following lines seen in the main Backup report (debug/out) after 5 minutes:
 
########## Application Quiesce ##########
[<DATE> 16:00:12,263] INFO: Application Quiesce for plugin : <APP_NAME>
[<DATE> 16:05:26,471] ERROR: [<AGENT_IP>:9090 (4.3.0.0)] Operation failed. Reason: The watchdog killed the running operation.
 Verify that plugins/wrapper/wrapper binary has execute permission set. Increase the WRAPPER_TIMEOUT_IN_MSEC value in agent.properties if operations require more time to complete.
[<DATE> 16:05:26,486] ERROR: [<AGENT_IP>:9090(4.3.0.0)] SCF-00037: Application quiesce for plug-in [<APP_NAME>] failed with error [] and exit code [102], Exiting!

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