SnapCreator Framework backup job fails with ERROR: STORAGE-03033: Getting system version details of (SVM) failed with error (java.io.EOFException)
Applies to
SnapCreator Framework 4.3.3Px
Issue
SnapCreator Framework backup job fails with error:
STORAGE-03033: Getting system version details of (SVM) failed with error (java.io.EOFException)
Debug log :
########## Detecting Data ONTAP mode for <SVM> ##########
INFO: STORAGE-03031: Getting system version details of [<SVM>]
ERROR: com.netapp.snapcreator.storage.executor.ZapiExecutorException: java.io.EOFException
at com.netapp.snapcreator.storage.executor.ZapiExecutorImpl.run(ZapiExecutorImpl.java:50)
at com.netapp.snapcreator.storage.executor.ZapiExecutorImpl.invoke(ZapiExecutorImpl.java:79)
at com.netapp.snapcreator.storage.executor.ZapiExecutorImpl.updateApiVersion(ZapiExecutorImpl.java:193)
at com.netapp.snapcreator.storage.executor.DirectZapiExecutor.<init>(DirectZapiExecutor.java:67)
at com.netapp.snapcreator.storage.executor.ZapiExecutorFactory.getProxyOrDirectExecutor(ZapiExecutorFactory.java:72)
at com.netapp.snapcreator.storage.executor.ZapiExecutorFactory.get(ZapiExecutorFactory.java:46)
at com.netapp.snapcreator.storage.api.StorageApiFactory.getStorage(StorageApiFactory.java:35)
at com.netapp.snapcreator.storage.StorageCoreImpl.systemGetVersion(StorageCoreImpl.java:2114)
at com.netapp.snapcreator.workflow.task.ValidateSnapCreateParams.validateCMode(ValidateSnapCreateParams.java:448)
at com.netapp.snapcreator.workflow.task.ValidateSnapCreateParams.execute(ValidateSnapCreateParams.java:181)
at com.netapp.snapcreator.workflow.impl.SCTaskCallableBlocking.call(SCTaskCallableBlocking.java:51)
at com.netapp.snapcreator.workflow.impl.SCTaskCallableBlocking.call(SCTaskCallableBlocking.java:19)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:750)
Caused by: java.io.EOFException
at netapp.manage.http.HTTPMessage.readLine(HTTPMessage.java:248)
at netapp.manage.http.HTTPResponse.read(HTTPResponse.java:74)
at netapp.manage.http.HTTPClient.doRequest(HTTPClient.java:827)
at netapp.manage.NaServer.invokeHTTP(NaServer.java:962)
at netapp.manage.NaServer.invokeElemForXML(NaServer.java:780)
at netapp.manage.NaServer.invokeElem(NaServer.java:696)
at com.netapp.snapcreator.storage.executor.ZapiExecutorImpl.run(ZapiExecutorImpl.java:45)
... 15 more