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Why is Tier 1 backup every 24 hours when it should be every 12 hours?

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Applies to

SaaS Backup

Answer

Those who has signed up prior to April 2020

 
Tier 1: Every 24 hours ( changed from 12 to 24 due to the Microsoft restriction )
Tier 2: Every 18 hours
Tier 3: Every 24 hours
 
New customers who signed-up after April 2020
Tier 1: Every 12 hours ( Microsoft removed the restriction)
Tier 2: Every 18 hours
Tier 3: Every 24 hours

Additional Information

This can be modified back to expected by creating a support ticket.

 

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