WFA : Can't peer UM 9.7x to WFA 5.1x because of internal error
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- Category:
- oncommand-workflow-automation-wfa
- Specialty:
- om
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Applies to
- OnCommand Workflow Automation
- Windows
- ActiveIQ Unified Manager 9.7
Issue
- When pairing OCUM to WFA the pairing fails after retrieving the certificate with the error :
Failed to save settings for Workflow Automation.
Due to an internal error, cannot determine the unique ID Active IQ Unified Manager version 9.7 frm Workflow automation host <IP adress> . Contact techinal support for assistance.
- In the
OCUM-error.log
we can see the following error :
2020-04-03 10:37:09,414 ERROR [adm_PMensing] [default task-22] [service.outbound.wfa.WfaIntegrationService|saveWfaConfiguration] [c.n.d.w.s.o.w.WfaIntegrationServiceImpl] Internal error occured while fetching UUID for UM