Skip to main content
NetApp Knowledge Base

WFA : Can't peer UM 9.7x to WFA 5.1x because of internal error

  1. Last updated
  2. Save as PDF
Views:
351
Visibility:
Public
Votes:
0
Category:
oncommand-workflow-automation-wfa
Specialty:
om
Last Updated:

Applies to

  • OnCommand Workflow Automation
  • Windows
  • ActiveIQ Unified Manager 9.7

Issue

  • When pairing OCUM to WFA the pairing fails after retrieving the certificate with the error :

Failed to save settings for Workflow Automation.

Due to an internal error, cannot determine the unique ID Active IQ Unified Manager version 9.7 frm Workflow automation host <IP adress> . Contact techinal support for assistance.

clipboard_ea82d08a4554515191c7426c250bf6f2b.png

  • In the OCUM-error.log we can see the following error : 

2020-04-03 10:37:09,414 ERROR [adm_PMensing] [default task-22] [service.outbound.wfa.WfaIntegrationService|saveWfaConfiguration] [c.n.d.w.s.o.w.WfaIntegrationServiceImpl] Internal error occured while fetching UUID for UM

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.
Scan to view the article on your device