Unable to view alerts in Manage Alerts tab due to "platform.event.AlertResourceObject" error
Applies to
- OnCommand Unified Manager 7.3+ (UM)
- Active IQ Unified Manager 9.6 + (AIQUM)
Issue
- When navigating within Active IQ Unified Manager WebUI to Manage Alerts under the Administration Menu, an error message is seen on the Manage Alerts page:
==MESSAGE==
com.netapp.dfm.entity.inventory.ontap.storage.Volume_$$_javassist_XXX cannot be
cast to com.netapp.dfm.entity.platform.event.AlertResourceObject
==DETAILS==
No details are available.
==CORRECTIVE ACTION==
No suggested corrective action is available.
- For Unified Manager 7.x to 9.6, the Alerts page is found under Configuration > Alerting
- For Unified Manager 9.7 and newer, the Alerts page is found under Storage Management > Alert Setup