Skip to main content
NetApp Knowledge Base

System Manager fails to display events by "Invalid or incomplete XML received"

  1. Last updated
  2. Save as PDF
Views:
240
Visibility:
Public
Votes:
0
Category:
oncommand-system-manager
Specialty:
legacy
Last Updated:

Applies to

  • OnCommand System Manager
  • ONTAP 9

Issue

  • OnCommand System Manager fails to display events by the following error message.

Invalid or incomplete XML received due to communication error or character encoding errors. (Error: 0)

  • ONTAP is detecting ses.status.temperatureWarning event with invalid locationText.

Example:

::> event log show

Time    Node     Severity   Event
------- -------- ---------- -----------------------------------------
<TIME>  <NODE>   ALERT      ses.status.temperatureWarning: <SHELF> (S/N XXXXXXXXXXXXXXX) shelf XX on channel XX temperature warning for Temperature sensor XX: not installed or failed. Current temperature: <N/A> C (<N/A> F). 8?????J?.

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.