Skip to main content
NetApp Knowledge Base

OnCommand Unified Manager services don't start after importing a CA signed certificate

Views:
500
Visibility:
Public
Votes:
0
Category:
oncommand-unified-manager
Specialty:
legacy
Last Updated:

Applies to

  • OnCommand Unified Manager (UM) 7.3+
  • OnCommand Unified Manager (UM) 9.x
  • Active IQ Unified Manager (AIQUM) 9.x

Issue

  • In the UM web interface on the Setup > HTTPS Certificate page, you used the Install HTTPS Certificate button to import a CA signed certificate
  • Opening the UM web interface shows:
    • Can't reach this page in Internet Explorer 
    • Unable to connect in Firefox
    • This site can't be reached in Chrome
  • With UM installed on Windows:
    • the NetApp OnCommand Acquisition Service and NetApp OnCommand Application Service are stopped.
  • With UM installed on RHEL/CentOS or vApp/OVA:
    • the ocie and ocieau services are stopped 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.