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OnCommand Error in DFPM job log API snapshot-list-info returned error: Cannot connect to host (err=111)

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oncommand-unified-manager-core-package
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Applies to

  • OnCommand Unified Manager 5.x
  • Data ONTAP 7-mode
  • OnCommand Protection Manager DFPM

Issue

  • Protection Manager reports failed jobs for SnapMirror/SnapVault relationships imported into the OnCommand Unified Manager (UM/DFM) server 
  • As a result, backups do not show up in the Restore tab, even though backups have been completed successfully
  • From the dfm log:

dst_sys:/dst_vol0: Failed to create secondary snapshot on

dst_sys:/dst_vol0. Reason : Could not get creation time for snaphot 2012-03-08_1805- 0800_daily_VOL0

  • From the dfpm log:

Mar 08 20:23:53 [dfpm:ERROR]: [16062:0x41084940]: API snapshot-list-info returned error: Can't connect to host (err=111).

Mar 08 20:23:53 [dfpm:ERROR]: [16062:0x41084940]: Error obtaining snapshot listing for volume 'dst_vol0' from 'x.x.x.x'

  • Note: The transfer looks successful from the filer point of view when looking at a snap list or looking at the SnapMirror/SnapVault status.
  • The UM communication test to the controller fails with:

[root@DFM_SERVER ~]# dfm host diag | grep XML

XML (https port 443) Can't connect to host (err=111).

[root@DFM_SERVER ~]#

  • -OR-

[root@DFM_SERVER ~]# dfm host diag | grep XML

XML (https port 443) XML (https port 443) Can't connect to host (err=10061).

[root@DFM_SERVER ~]#

 

 

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