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ONTAP data source is stuck in "In Progress" Operation State in Unified Manager

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active-iq-unified-manager
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legacy
Last Updated:

Applies to

  • Active IQ Unified Manager 9.6
  • ONTAP

Issue

  • An ONTAP data source is stuck in "In Progress" Operation State in Unified Manager.
  • Review of the support logs reveals several errors:
ocumserver.log
2020-03-20 20:00:00,000 INFO  [pool-3-thread-77878] c.o.s.a.d.n.t.o.NetAppOCIETransform (NetAppOCIETransform.java:3860) - [netappfoundation] 10.32.12.101 - No system-info for node NETAPPNODE-05 70ce0000-cc00-1100-8d00-00a000cd0000
[...]
2020-03-20 20:00:01,000 ERROR [pool-3-thread-77878] c.o.s.a.f.d.BaseDataSource (DataSourceErrorException.java:243) - 10.10.10.10 [Internal error] - Internal Runtime Error (Internal Runtime Error)

au.log
2020-03-20 20:00:01,000 ERROR [pool-3-thread-163] c.o.s.a.f.d.BaseDataSource (BaseDataSource.java:323) - [netappfoundation] 10.10.10.10 - Runtime exception: null java.lang.NullPointerException

 

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