- ONTAP 9.3x
- ONTAP System Manager
After attempting to sign into System Manager, a dialog box appears and displays
Configuring System Manager..., rendering the WebUI unresponsive.
Before entering the System Manager credentials, open the Web Developer tool for your browser (usually
Log in with the correct username and credentials and wait for the
Configuring System Manager... message to appear.
In the Web Developer tool, click the Network tab.
You may see an object such as
lifrole being returned, which has a response:
<result status="error" errorText="User authentication failed using username and password."