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In-place upgrade of OnCommand Workflow Automation 5.0.1 to 5.1 fails while creating the WFA database backup

Last Updated:

Applies to

  • OnCommand Workflow Automation 5.0.1
  • OnCommand Workflow Automation 5.1 (WFA)


  •  The upgrade fails while creating the WFA backup. In the MSI log you can see a similar error to: 

UPGRADE : Sucessfully invoked command to do backup.
Custom Install Log INFORMATION:
Backup file is :"C:\Program Files\NetApp\WFA-Backups\"
Custom Install Log ERROR:
Could not take Backup of WFA database successfully. Aborting upgrade.
InstallShield 13:06:47: Setup aborted



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