Skip to main content
NetApp Knowledge Base

Active IQ Unified Manager fails to import a Microsoft CA signed certificate

Last Updated:

Applies to

  • OnCommand Unified Manager 7.3 -9.5
  • Active IQ Unified Manager ( AIQUM ) 9.6 and newer


  • PKI Certificates generated by a Microsoft based Certificate Authority (CA) will not import into UM in the default format that is generated by the 'Base 64 encoded certificate with CA certificate chain in pkcs7 format' option.  This will generally result in the following error even when the certificate includes the full certificate chain:

"Failed to Install Certificate:  A valid full certificate chain from the host certificate to the Certificate Authority's certificate must be provided"


Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.