Skip to main content
NetApp Knowledge Base

7MTT to clustered Data ONTAP migration fails with "Reason: A technical error has occurred"

Views:
467
Visibility:
Public
Votes:
0
Category:
clustered-data-ontap-8
Specialty:
7dot
Last Updated:

Applies to

7-Mode Transition Tool (7MTT) 

Issue

The transition job stops during the pre-cutover phase with 'Reason: A technical error has occurred':

"message" : "Reason: A technical error has occurred.",
"type" : "BLOCKING_ERROR",
"unSupportedVersions" : [ ],
"aptSummaryMessage" : null,
"aptDetailMessage" : null,
"aptDetailCorrectiveAction" : null, "aptSummaryCorrectiveAction" : null,
"7ModeAffectedResources" : null,
"code" : "01061",
"correctiveAction" : "Contact technical support.",

The SnapMirror relationships are idle and in the broken-off state.

The transition log reports that the job has crashed:
2014-12-23 12:51:46.455 MEZ [c.n.t.j.TransitionThreadPoolExecutor: ERROR] [job-mngr-1] [operation-name: precutover]: Job crashed.java.util.NoSuchElementException: null
at com.sun.xml.internal.stream.EventFilterSupport.nextEvent(Unknown Source) ~[na:1.7.0_55]
at com.netapp.autozapi.marshal.ApiReader.readPrimitiveObject(ApiReader.java:235) ~[autozapi-runtime.jar:3.0]
at com.netapp.autozapi.marshal.ApiReader.readFields(ApiReader.java:135) ~[autozapi-runtime.jar:3.0]
at com.netapp.autozapi.marshal.ApiReader.readResponse(ApiReader.java:358) ~[autozapi-runtime.jar:3.0]
at com.netapp.autozapi.client.BeanXmlZapiInvocation.createPassedResponse(BeanXmlZapiInvocation.java:118) ~[autozapi-runtime.jar:3.0]
at com.netapp.autozapi.client.BeanXmlZapiInvocation.createPassedResponse(BeanXmlZapiInvocation.java:70) ~[autozapi-runtime.jar:3.0]
at com.netapp.autozapi.client.XmlZapiInvocation.readResponse(XmlZapiInvocation.java:215) ~[autozapi-runtime.jar:3.0]
at com.netapp.autozapi.client.ZapiInvocation.processResponse(ZapiInvocation.java:249) ~[autozapi-runtime.jar:3.0]
at com.netapp.autozapi.client.ZapiInvocation.invoke(ZapiInvocation.java:117) ~[autozapi-runtime.jar:3.0]
at com.netapp.autozapi.client.XmlZapiInvocation.invoke(XmlZapiInvocation.java:40) ~[autozapi-runtime.jar:3.0]
at com.netapp.autozapi.client.ZapiRunner.run(ZapiRunner.java:155) ~[autozapi-runtime.jar:3.0]
at com.netapp.autozapi.client.ZapiRunner.run(ZapiRunner.java:125) ~[autozapi-runtime.jar:3.0]
at com.netapp.transition.common.zapirunner.ZapiRunnerUtil.executeZapi(ZapiRunnerUtil.java:171) ~[transition-common.jar:2.0]
at com.netapp.transition.common.zapirunner.ZapiRunnerUtil.executeSystemCli(ZapiRunnerUtil.java:129) ~[transition-common.jar:2.0]
at com.netapp.transition.common.zapirunner.ZapiRunnerUtil.executeSystemCli(ZapiRunnerUtil.java:84) ~[transition-common.jar:2.0]
at com.netapp.transition.common.zapirunner.ZapiRunner7Mode.executeVfilerizedSystemCli(ZapiRunner7Mode.java:270) ~[transition-common.jar:2.0]
at com.netapp.transition.common.util.ontap.OnTapCifs7ModeOps.fetchNameForSid(OnTapCifs7ModeOps.java:267) ~[transition-common.jar:2.0]
at com.netapp.transition.operations.configfiles.CifsShareAclsOperations.collectData(CifsShareAclsOperations.java:187) ~[transition-operations.jar:2.0]
at com.netapp.transition.operations.collect.CifsCollectHandler.collectCifsAclConfig(CifsCollectHandler.java:336) ~[transition-operations.jar:2.0]
at com.netapp.transition.operations.collect.CifsCollectHandler.execute(CifsCollectHandler.java:146) ~[transition-operations.jar:2.0]
at com.netapp.transition.operations.TransitionCollectOp.execute(TransitionCollectOp.java:98) ~[transition-operations.jar:2.0]
at com.netapp.transition.operations.complete.CTAHelper.collect(CTAHelper.java:62) ~[transition-operations.jar:2.0]
at com.netapp.transition.operations.complete.TransitionPrecutoverHandler.doCTA(TransitionPrecutoverHandler.java:289) ~[transition-operations.jar:2.0]
at com.netapp.transition.operations.complete.TransitionPrecutoverHandler.execute(TransitionPrecutoverHandler.java:139) ~[transition-operations.jar:2.0]
at com.netapp.transition.operations.TransitionPrecutoverOp.execute(TransitionPrecutoverOp.java:164) ~[transition-operations.jar:2.0]
at com.netapp.transition.jobmanager.PrecutoverJob.execute(PrecutoverJob.java:129) ~[transition-job-manager.jar:2.0]
at com.netapp.transition.jobmanager.AbstractJob.run(AbstractJob.java:183) ~[transition-job-manager.jar:2.0]
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) [na:1.7.0_55]
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) [na:1.7.0_55]
at java.lang.Thread.run(Unknown Source) [na:1.7.0_55]

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.