Unable to add HCI compute node to ESXi 7.0U3 cluster using NDE 1.9P1

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Views:: 20

Visibility:: Public

Votes:: 0

Category:: netapp-hci

Specialty:: hci

Last Updated:

Applies to

NetApp Deployment Engine (NDE) 1.9P1
NetApp HCI 1.9P1
NetApp Element software 12.3.1 or 12.3.2
ESXi 7.0U3

Issue

Attempting to add HCI compute node using NDE fails with error:

Please wait while we add your nodes.

Your session has expired. Return to the Welcome step and re-enter your credentials.

sf-nde.info shows error:

2025-01-16T04:13:08.612730Z | 52591 | 27050449882 | HCI-T00577-POST-/api/2/en_US/scale/hci | app:1892 | ERROR | Exception on /api/2/en_US/scale/hci [POST] Traceback (most recent call last): File "flask/app.py", line 1950, in full_dispatch_request File "flask/app.py", line 1936, in dispatch_request File "flask_restplus/api.py", line 313, in wrapper File "flask/views.py", line 89, in view File "flask_restplus/resource.py", line 44, in dispatch_request File "sfprime/scale/scale_authorization.py", line 296, in decorator File "sfprime/util/fabrixtools.py", line 1914, in wrapper File "sfprime/scale/scale_api.py", line 157, in post File "sfprime/util/vmwareutils.py", line 779, in get_cluster_esxi_versions File "sfprime/util/vmwareutils.py", line 779, in <setcomp> AttributeError: 'NoneType' object has no attribute 'product'